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Service Information on SAP SuccessFactors Services
What is SAP SuccessFactors Services?
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Overall experience with SAP SuccessFactors Services
“An In-Depth Look at SAP Success Factor's Service and Support”
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Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
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Performance of SAP SuccessFactors Services Across Market Features
SAP SuccessFactors Services Likes & Dislikes
Likes: 1) Service and support staff are well trained and have expertise on the problem. 2) They provide offline as well as online support for any problem. 3) They resolve issues quickly which saves our time.
Our account executive is thoughtful and understand our business and need. He advocates for us and builds trust in our user community.
Dislike: 1) Cost of services is very high and unaffordable for smaller organisations. 2) They should provide regional support staff to tune regional issues. 3) Initially it takes time for support and service new organisations.
The services are expensive.
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SAP SuccessFactors Services Reviews and Ratings
- MANAGER50M-1B USDHealthcare and BiotechReview Source
An In-Depth Look at SAP Success Factor's Service and Support
SAP Success Factor service and support team is well experienced and trained. They provide services with a positive attitude and their approach is customer centric. Their service team is quick and responsive to any issue raised. Their support is proactive and resolves any problem in all organisations if acknowledged in other sites also. - HRIT Director10B+ USDConsumer GoodsReview Source
Implementation was well planned and strong post implementation support
Implementation was well planned and successful. Overall experience is positive and well perceived by the business.