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  1. Home
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  3. Social Places
Logo of Social Places

Social Places

bySocial Places
in
4.7

Overview

Product Information on Social Places

Updated 13th October 2025

What is Social Places?

Social Places is a software designed to facilitate location-based marketing, online reputation management, and customer engagement for businesses with multiple physical branches. The software provides features such as online listings management, review aggregation, response capabilities, social media publishing, and customized surveys. It enables businesses to manage and update information about their branches across platforms, monitor customer feedback, and analyze performance metrics. Social Places offers tools for automating the collection of customer reviews and consolidating data to help businesses address operational issues and improve customer experience. The software is used to centralize digital presence and interactions across popular online channels, streamlining workflows for teams handling reputation and engagement.

Social Places Pricing

Social Places software offers a subscription-based pricing model with different tiers based on the number of locations and features required. The pricing structure typically varies depending on the scope of services such as listings management, reputation management, social media scheduling, and customer feedback integration. Custom packages may be available to accommodate enterprise requirements with scalable options for businesses of various sizes.

Overall experience with Social Places

DATA AND ANALYTICS MANAGER
50M - 250M USD, IT Services
FAVORABLE

“Great software and service for customized business requirements”

5.0
Apr 25, 2024
It is an affordable and nice tool for franchises and it provides a great hands-on service for implementation and drive of local marketing strategies.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th March 2025

Established in 2013, Social Places is a company focused on providing location-based marketing and reputation management solutions primarily for multi-location and franchised brands. The business offers diverse product suites centered on software that consolidates reviews, customer feedback, social media, mapping/GPS listings, restaurant reservations, local store social media, and targeted location-based digital advertising. Aimed at optimizing and streamlining various aspects of a brand's local strategy at a large scale, these product suites provide a comprehensive solution for managing a brand's online presence through a single dashboard. They also provide analytical reporting that yields detailed insight based on customer feedback. The company, which operates in 40 countries, manages over 50,000 listings, and has accumulated more than three million customer reviews. Social Places continuously focuses on developing new software features and functionalities that enhance the sphere of location-based marketing in the digital arena.

Company Details

Updated 1st December 2023
Company type
Private
Year Founded
2013
Head office location
Cape Town, South Africa
Number of employees
51 - 200
Website
http://www.socialplaces.io?utm_source=LinkedIn&utm_medium=Profile

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Social Places
Performance of Social Places Across Market Features

Social Places Likes & Dislikes

Like

It is fast and easy to manage all our social content. Great support from the company when there is a problem. More and more products and features have been added.

Like

1. Each team member is exceptionally courteous and competent. They provide outstanding support and promptly address all the inquiries. 2. The application has enhanced the customer response engagement, ensuring swift and efficient resolution of any issues. 3. Their software continually demonstrates innovation, with ongoing enhacements and superior solutions being consistently added to their services.

Dislike

Not all social media is integrated. Not many AI features to use. Not all customized requirements can be fulfilled.

Dislike

1. You are unable to modify your posts after bulk scheduling them for stores. 2. During the setup period, the internet must be searched for duplicate unofficial listings and its not difficult to find them all. 3. The filter function on the dashboard ocassionaly experiences glitches, and you can find diffuculties with it on a few ocassions. But is also true that the support team is always quick to help in any issue.

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Peer Discussions

Social Places Reviews and Ratings

Showing data for 2 ratings and reviews for Online Reputation Management Software market. View all 2 ratings and reviews across markets for a complete picture.

4.7

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.0

Service & Support

4.5

Product Capabilities

4.0

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  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    IT Services
    Review Source

    Great software and service for customized business requirements

    5.0
    Apr 25, 2024
    It is an affordable and nice tool for franchises and it provides a great hands-on service for implementation and drive of local marketing strategies.
  • COMMUNICATIONS MANAGER
    50M-1B USD
    Software
    Review Source

    Excellent Social Media Management Platform

    4.0
    Mar 26, 2024
    Their software is very innovative, as they constantly introduce new, enhanced, and superior solutions to their services, benefiting both and present and future businesses.
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