• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Warehouse Management Systems
      • Real-Time Transportation Visibility Platforms
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Swiftype (Legacy)
Logo of Swiftype (Legacy)

Swiftype (Legacy)

byElastic
in Enterprise AI Search
4.2

Overview

Product Information on Swiftype (Legacy)

Updated 13th October 2025

What is Swiftype (Legacy)?

Swiftype is a software designed to provide search and indexing capabilities for websites, applications, and enterprise data. The software enables users to add customized search functionality, allowing visitors to retrieve relevant results from content repositories. Swiftype offers features such as real-time search analytics, adjustable relevance settings, and autocomplete functionality. By integrating this software, organizations can address the challenge of information retrieval by helping users efficiently locate documents, articles, or product information within digital platforms. Swiftype supports configuration options for search experiences, including result ranking and data source integration, aiming to streamline information access and improve content discovery for end users.

Swiftype (Legacy) Pricing

Swiftype software pricing model is structured around a subscription-based approach, with different tiers based on usage levels and feature sets. Charges are typically determined by factors such as the number of queries, volume of indexed documents, and access to advanced functionality. Customers select a plan that aligns with their requirements, and pricing increases with additional capacity or enhanced features.

Overall experience with Swiftype (Legacy)

DIRECTOR OF IT
50M - 250M USD, Consumer Goods
FAVORABLE

“High end search functionalities at a high cost”

5.0
Nov 22, 2022
It has a very good functionalities overall, however, the endpoints usage could be more friendly to the developers and the cost is considerably high.
Sr. Corporate Webmaster
500M - 1B USD, IT Services
CRITICAL

“Complete control for your search content”

3.0
Nov 17, 2020
Swiftype was most feature reach search engine we could find. It met many of our criteria and was the clear choice for us.

About Company

Company Description

Updated 25th July 2024

Elastic enables organizations to securely harness search-powered AI so anyone can find the answers they need in real-time using all their data, at scale. By integrating AI with search technology, it facilitates the discovery of actionable insights from large volumes of both structured and unstructured data, addressing the need for real-time, scalable data processing. Our Elasticsearch Platform delivers search-powered AI for observability, security and search. Companies can now solve real-time business problems and achieve better business outcomes by taking advantage of massive amounts of structured and unstructured data, securing and protecting private information more effectively, and optimizing infrastructure and talent resources more efficiently. Elastic’s complete, easy-to-use cloud-based platform offers solutions in search, security, and observability, aimed at aiding businesses in leveraging AI technology securely and effectively.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2012
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
http://www.elastic.co

Do You Manage Peer Insights at Elastic?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Swiftype (Legacy)
Performance of Swiftype (Legacy) Across Market Features

Swiftype (Legacy) Likes & Dislikes

Like

Efficient and customizable search functions.

Like

The ability to manipulate the search result sets - promote important content or demote old content. Swiftype allows us to do this.

Like

I like that it offers fast predictive search results and an easy to get started interface. I like that the customization and weighting of search results are easy to update. I love that it has a wide base of information in its main dashboard, so it will handle your queries more efficiently without any hassle or interruption from malvertising. I like that the free trial version of Swiftype is very useful, especially for those who are just getting started with the system. I love that with this software it is possible to configure the search engine of your site in a very simple way. I like the management of the website and the ability to track any results, and their technical team is always on. I love that it provides full control over exactly which search results should appear in queries.

Dislike

The cost.

Dislike

I am unable to review all the indexed pages - I want to be able to review all the links it has indexed

Dislike

It is expensive in each function that it has designed, which is not appropriate for low-cost companies and which can be quite a problem, since each package with different and improved functionality contains a different cost each. There are no configuration options to index documents made from Word or any PDF format. Due to unstructured data, sometimes the accuracy of SwiftType results is not of great quality.

Top Swiftype (Legacy) Alternatives

Logo of SharePoint 2013 (Legacy)
1. SharePoint 2013 (Legacy)
4.2
(428 Ratings)
Logo of Elastic Search
2. Elastic Search
4.5
(320 Ratings)
Logo of SharePoint
3. SharePoint
4.5
(266 Ratings)
View All Alternatives

Peer Discussions

Swiftype (Legacy) Reviews and Ratings

4.2

(9 Ratings)

Rating Distribution

5 Star
11%
4 Star
78%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

3.6

Service & Support

4.0

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR OF IT
    50M-1B USD
    Consumer Goods
    Review Source

    High end search functionalities at a high cost

    5.0
    Nov 22, 2022
    It has a very good functionalities overall, however, the endpoints usage could be more friendly to the developers and the cost is considerably high.
  • Senior Data Analyst
    50M-1B USD
    IT Services
    Review Source

    Useful and effective tool for managing searches with precise results

    4.0
    Jun 28, 2022
    The interface of the tool is elegant and easy to navigate, finding any search through the Product is quite responsive due to the functional search option of the software. It offers the tools you need to create a better search experience, plus it has fairly stable performance. It is very powerful and customizable to meet specific business needs, it also offers a user-friendly, hassle-free and user-friendly interface. It provides a search system, with very balanced information in its diverse variety, especially for online digital marketing. The analysis of geographic information is quite complete and provides a variety of tools necessary to create a very good search experience. iOS and Android apps make it even easier to manage content.
  • Senior Data Analyst
    50M-1B USD
    IT Services
    Review Source

    Excellent search management tool, easy and effective, you will get the best results

    4.0
    Apr 3, 2022
    Swiftype is a very powerful, customizable and highly collaborative software, perfect for meeting the specific business needs of each user, due to its great simplicity of implementation, since it has a wide variety of tools, which allow very easy and fluid access, including in its initiative stage, has a clean user interface and a very bold and strong customer service team that offers the precise and necessary answers, for any type of problem that may arise with this program, with extraordinary speed. Most of its functionalities are totally flexible, in all respects relatively well-known and frequently used by the majority of users that govern this type of software installation. It also provides full control over exactly which search results should appear for each query.
  • Senior Data Analyst
    50M-1B USD
    IT Services
    Review Source

    Fast and efficient tool for search management

    4.0
    Dec 15, 2021
    Most of its functionalities are totally flexible, in all respects relatively well-known and frequently used by the users who govern these software installations, including their initiative stage in any platform in which they are going to be integrated, in order to take advantage of their very collaborative character. It has powerful search engines to encourage the monitoring of the competition and thus provide better prices and services for the facilities, being a fairly complex and sophisticated system for the most part. It offers the tools you need to create a better search experience, it also has a fairly stable performance, the analysis of geographic information is quite complete, and it also provides a variety of tools necessary to create a very good search experience.
  • Associate Director - Digital Marketing
    <50M USD
    Healthcare and Biotech
    Review Source

    A site search platform that provides all the features needs, but that's all.

    4.0
    Jun 15, 2021
    We've been using Swiftype since before it was acquired by Elastic. It's a good product, don't get me wrong, but it just doesn't seem to get as much love as Elastic's other products. There doesn't seem to be much movement towards new features, documentation, or interest from the company.
Showing Result 1-5 of 9

Recommended Gartner Insights

  • Market Guide for Enterprise AI Search

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.