Name: Verizon Global WAN Services
Rating: 4.2 (207 reviews)

Overview

Service Information on Verizon Global WAN Services

Updated 13th October 2025

What is Verizon Global WAN Services?

Verizon Global WAN Services is a software solution designed to enable businesses to connect multiple locations through a wide area network infrastructure. This software provides features such as secure data transmission, network scalability, and centralized management across global sites. It supports a variety of network protocols and offers routing and performance monitoring capabilities to help maintain consistent connectivity and operational uptime. The software addresses the need for reliable and efficient communication between dispersed business branches, facilitating data transfer, application performance, and resource sharing within an enterprise environment.

Overall experience with Verizon Global WAN Services

ENGINEER

3B - 10B USD, Energy and Utilities

FAVORABLE

“Support Response Times and Billing Clarity Highlighted as Areas for Improvement”

4.0

Sep 18, 2025

We use Verizon's Global Wan Services to connect multiple offices across North America and Europe. Overall, the solution has been reliable, and it has supported our shift towards hybrid work style and cloud adaption scheme. The transition process was very smooth, so that we had to coordinate closely with Verizon project team to meet our internal projects timelines.

HEAD OF GLOBAL OFFERING TECHNOLOGY

30B + USD, IT Services

CRITICAL

“Reliable global WAN provider with strong support but room for Agiltiy”

3.0

Sep 8, 2025

Our overall experience with Verizon has been solid with consistent network performance and reliable global coverage.

About Company

Company Description

The company focuses on creating a unique network that stretches across the globe, operating both in the foreground and the background. This organization prides itself on anticipating needs and leading initiatives, with the understanding that valuable insights and learning often result from attentive listening. The company is dedicated to effecting positive change and propelling the world forward, offering an engaging career opportunity for those who are determined and driven by a meaningful purpose.

Company Details

Company type

Public

Year Founded

2000

Head office location

Basking Ridge, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

https://www.verizon.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Verizon Global WAN Services

Reviewer Insights for: Verizon Global WAN Services

Performance of Verizon Global WAN Services Across Market Features

Verizon Global WAN Services Likes & Dislikes

Global coverage and network reliability is one of the most important things we experienced. Latency is consistent, and we have seen fewer outages compared to our previous provider. Customer portal is easy to navigate through which facilitate the monitoring process and usage and open support tickets. it also has the flexibility and ability to scale bandwidth up or down, which has been very helpful and fruitful when supporting new remote sites.

The strong technical support and the ability to scale services across multiple regions, which has enabled smoother global operations.

Main we liked is SDWAN services, which provide greater flexibility and control over the network.

The support response times can take longer than expected during peak incidents. Resolutions can be late sometimes. The cost and billing reports can benefit from more clarity and easier to reconcile. Portal issues and portal reporting it also could benefit from more detailed performance analyses.

The main drawback is that the service can sometimes feel less agile, with slower response times for change requests compared to newer, more cloud native competitors.

Cost and pricing structure long response time from customer representatives Rigid service plans

Top Verizon Global WAN Services Alternatives

Peer Discussions

Verizon Global WAN Services Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Energy and Utilities

Review Source

Support Response Times and Billing Clarity Highlighted as Areas for Improvement

IT SERVICES ASSOCIATE

50M-1B USD

IT Services

Verizon Global WAN Services Offer Scalability and Advanced Security for Organizations

5.0

Sep 25, 2025

Verizon Global WAN Services is doing exceptionally well in today’s Internet-centric world. It is a comprehensive suite of networking solutions enables businesses and organizations worldwide due to scalability, flexibility, global reach and to advance security.

NETWORK AND SYSTEM ADMINISTRATOR

Manufacturing

A solid MPLS service to trust globally

Sep 26, 2025

We use VERIZON for MPLS services in the major hub locations. Once up the MPLS service is great. The difficult part with Verizon is the delivery and the changes

Network Engineer

<50M USD

Services (non-Government)

Urban Signal Strength Remains Consistent Despite Occasional Coverage Gaps

Sep 16, 2025

Verizon provides a solid WAN service and experience; with few exceptions, the signal strength is reliable and constant. There are a few dead zones in our area, but this doesn't affect day to day use.

PRODUCT MANAGER

Security Remains Strong Despite Inconsistent Deployment Experiences With WAN Services

Verizon's Global WAN Services is a strategic asset for high-performance networking. Success with it has been dependant on the deployment logistics, which can be a bit hit or miss. Long term scalability and security is still viable.

Overview

Service Information on Verizon Global WAN Services

What is Verizon Global WAN Services?

Verizon Global WAN Services Pricing

Overall experience with Verizon Global WAN Services

“Support Response Times and Billing Clarity Highlighted as Areas for Improvement”

“Reliable global WAN provider with strong support but room for Agiltiy”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Verizon Global WAN Services

Reviewer Insights for: Verizon Global WAN Services

Performance of Verizon Global WAN Services Across Market Features

Verizon Global WAN Services Likes & Dislikes

Top Verizon Global WAN Services Alternatives

Peer Discussions

Verizon Global WAN Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

User Sentiment About Verizon Global WAN Services

Reviewer Insights for: Verizon Global WAN Services

Performance of Verizon Global WAN Services Across Market Features

Verizon Global WAN Services Likes & Dislikes

Recommended Gartner Insights

Top Verizon Global WAN Services Alternatives

Verizon Global WAN Services Reviews and Ratings

Support Response Times and Billing Clarity Highlighted as Areas for Improvement

Verizon Global WAN Services Offer Scalability and Advanced Security for Organizations

A solid MPLS service to trust globally

Urban Signal Strength Remains Consistent Despite Occasional Coverage Gaps

Security Remains Strong Despite Inconsistent Deployment Experiences With WAN Services

4.2

(207 Ratings)

Rating Distribution

Customer Experience

Service Capabilities

1. Tata Communications Global WAN Services

2. Vodafone Global WAN Services

3. AT&T Global WAN Services