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  1. Home
  2. /
  3. Ping Identity Platform
Logo of Ping Identity Platform

Ping Identity Platform

byPing Identity
in
4.4
Market Presence: Access Management, User Authentication

Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Ping Identity Platform Pricing

Ping Identity Platform software uses a subscription-based pricing model, where costs vary according to the number of users and selected features including single sign-on, multifactor authentication, access security, and identity management. The software typically offers tiered plans, allowing organizations to choose the specific capabilities and services that fit their requirements.

Overall experience with Ping Identity Platform

ANALYST
250M - 500M USD, Insurance (except health)
FAVORABLE

“Seamless Authentication Enables Flexibility but May Strain Budgets and Legacy Systems”

4.0
Nov 20, 2025
Seamless authentication allowing great flexibility for usage with resilient security at the same time.
Lead Sys Admin
1B - 3B USD, Banking
CRITICAL

“Lots of setup and infrastructure and difficult to troubleshoot.”

2.0
Jan 15, 2026
Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.

About Company

Company Description

Updated 7th December 2023

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Updated 26th February 2025
Year Founded
2002
Head office location
Denver, United States
Number of employees
1001 - 5000
Website
http://www.PingIdentity.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Ping Identity Platform
Reviewer Insights for: Ping Identity Platform
Deciding Factors: Ping Identity Platform Vs. Market Average
Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

Like

The authentication takes place seamlessly without any significant delays. It is very effective in handling a large amount of identities. The platform offers impressive flexibility in supporting a vast number of systems.

Like

Once it's configured seems to work most of the time, when doesn't work properly difficult to troubleshoot why.

Like

- Strong security features - Scalability and Integration with Cloud and legacy systems. - SSO, access control, LCM and API security provide a unified identity thread.

Dislike

It could be the case that the product don't support your legacy systems. Your environment could also potentially suffer some performance hits when implementing the product. The product is also quite costly so the budget might take a hit.

Dislike

Extensive amount of infrastructure to support the product and difficult to troubleshoot and when an issue is encountered support could be better!

Dislike

- Implementation and customization requires experts which makes implementation challenging. - Higher price per year can prohibit implementation with simpler IAM needs. - Delay in responses from support team makes it hard to resolve the issues

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Peer Discussions

Ping Identity Platform Reviews and Ratings

4.4

(745 Ratings)

Rating Distribution

5 Star
51%
4 Star
43%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ANALYST
    50M-1B USD
    Insurance (except health)
    Review Source

    Seamless Authentication Enables Flexibility but May Strain Budgets and Legacy Systems

    4.0
    Nov 20, 2025
    Seamless authentication allowing great flexibility for usage with resilient security at the same time.
  • OPERATIONS ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Comprehensive Authentication Options Enhance Security but Expert Setup Required

    4.0
    Nov 28, 2025
    - It is very good in authentication, authorization and identity verification. - SSO feature is used and getting implemented over other applications within the organization which helps security to get better. - Support for SAML, OAuth and OpenID helps make it good for hybrid environments.
  • ENGINEER
    <50M USD
    IT Services
    Review Source

    Multiple Interfaces in Ping Ecosystem Present Administrative Challenges for Daily Tasks

    5.0
    Sep 1, 2025
    We use Ping (PingFederate + PingAccess, plus MFA in PingOne) for employee SSO and few partner-facing portals. The migration from our previous idP was fairly smooth: SAML/OIDC intergration guides were clear, and exchanging metadata between apps was strightforward.
  • IT Manager
    10B+ USD
    Telecommunication
    Review Source

    Comprehensive Product Suite Appreciated, But Update Frequency and Licensing Questioned

    4.0
    Sep 18, 2025
    Easy to manage product;However, the update come every 6 months cause we need agility to update
  • Lead Sys Admin
    1B-10B USD
    Banking
    Review Source

    Lots of setup and infrastructure and difficult to troubleshoot.

    2.0
    Jan 15, 2026
    Lots of configuration options which could be overwhelming with someone not familiar with that type of technology or for someone trying to learn could have some better training documentation.
...
Showing Result 1-5 of 753

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