Overview
Product Information on Collective IQ
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Overall experience with Collective IQ
“DEX Tools Uplifting Customer Productivity: A New Paradigm”
“Leitura e preenchimento de ativos poderiam ser mais simples na plataforma”
About Company
Company Description
Almaden is a Digital Experience Management company, headquartered in Menlo Park, California, with offices in Brazil and the UK. Almaden leverages AI and deep systems knowledge, correlated with user insights, to ensure maximum user productivity and job satisfaction. Company leaders buy tech expecting great work from employees, yet those same employees are often hindered by products functioning less than optimally. Whether working in the office or remotely, employees can benefit from timely, intelligent assistance that proactively advises of issues and how to resolve them and is capable of smart corrective actions when appropriate. Integrated with IT asset and change management systems, Almaden solutions enable Operations teams to effectively perform their roles while ensuring security and privacy compliance.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Collective IQ
Collective IQ Likes & Dislikes
The performance monitoring and user experience aspects, along with the ability to correlate productivity with resource performance, bring a new experience to the end customer and allow for more proactive action from the IT team, addig more value to the delivery.
Plataforma bem completa.
Expanded visibility capability of monitored equipment.
I used to miss the more precise geolocation feature, but it has already been resolved with the possibility of using Google geolocation API.
Acho a interface um pouco complicada.
We have no negative points to report
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Collective IQ Reviews and Ratings
- MANAGER OF IT SERVICES50M-1B USDIT ServicesReview Source
DEX Tools Uplifting Customer Productivity: A New Paradigm
DEX Tools has been impacting the enhancement of customer productivity and improving the user experience. The tool fosters a true shift in culture and paradigm for our IT, taking into account the customer's experience. - IT Manager1B-10B USDManufacturingReview Source
End-to-end Customer Service Strengths in Sales and After Sales
Sales and After Salas team of such attention, dexterity and operational capacity of 360 service to the end customer. - Manager of IT Services1B-10B USDIT ServicesReview Source
Transforming Workplace Device Interaction with Collective IQ
Collective IQ is an exceptional tool for proactive IT Asset Management - Business Partner IT50M-1B USDIT ServicesReview Source
Rapid Value Addition Post Implementation: The New Product Success
Intuitive tool , complete and easy to extract the required data. - Associate1B-10B USDHardwareReview Source
Leitura e preenchimento de ativos poderiam ser mais simples na plataforma
No geral a plataforma é bem completa, mas sinto falta de uma interface mais simples para a leitura das informações de inventário e preenchimento de ativos.