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  1. Home
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  3. Cisco Meraki Systems Manager
Logo of Cisco Meraki Systems Manager

Cisco Meraki Systems Manager

byCisco Systems
in
4.7
Market Presence: Endpoint Management Tools, Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)

Overview

Product Information on Cisco Meraki Systems Manager

Updated 13th October 2025

What is Cisco Meraki Systems Manager?

Cisco Meraki Systems Manager is a software that provides cloud-based endpoint management for devices including laptops, desktops, smartphones, and tablets. The software supports device enrollment, configuration, monitoring, and security for both personal and organizational devices, enabling centralized management. Systems Manager allows administrators to deploy settings, apps, and restrictions, as well as enforce compliance with policies across distributed environments. Features include remote device wipe, location tracking, and integration with network infrastructure to facilitate visibility and control. The software addresses the business problem of managing and securing multiple device types across various operating systems, supporting organizations in maintaining data integrity, controlling access, and ensuring efficient IT administration.

Cisco Meraki Systems Manager Pricing

Cisco Meraki Systems Manager software uses a subscription-based pricing model structured around the number of managed devices and required feature tiers. Pricing varies by the duration of the subscription term and selected functionalities, and it includes ongoing access to cloud-based management, regular software updates, and technical support during the subscription period.

Overall experience with Cisco Meraki Systems Manager

ENGINEER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Requirement for Separate Device Credentials Adds Complexity to Management”

5.0
Nov 21, 2025
My overall experience is good however since their licensing has changed to smart licensing which could be an issue for organizations who are not aware or dont have specific person who manages all the licensing part for there every single entity.
SENIOR SYSTEM ADMINISTRATOR
30B + USD, Banking
CRITICAL

“Stabilized tool for monitoring”

3.0
Jan 6, 2023
Best monitoring tool with proper documents and advanced features. Great to be part of an end user of Cisco Meraki systems manager. It is integrated with active directory too which is very important to work.

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Meraki Systems Manager
Deciding Factors: Cisco Meraki Systems Manager Vs. Market Average
Performance of Cisco Meraki Systems Manager Across Market Features

Cisco Meraki Systems Manager Likes & Dislikes

Like

Once it is configured and installed properly you don't need to worry about anything further for anything except licensing.

Like

We are happy with the notification part which notify us in each and every cycle for compliance fix. Vulnerability part also all users are very satisfied and it is scanned on time. Customer support also they providing us 24/7

Like

Robust and very detailed portals, fairly easy to navigate and locate information, feature rich and easy to deploy updates

Dislike

Smart Licensing. Buying Credentials for every single device. Integration with Catalyst Center. No Compatibility with Cisco Prime Infrastructure.

Dislike

OS management, they need to customize and improve the stability of the functionality. Support team are not good in troubleshooting part on time. Licensing for the Cisco Meraki systems manager is quite difficult.

Dislike

cost and licensing model/structure became prohibitive for a smaller business upon renewal we were facing a 100 thousand-dollar purchase for new hardware plus high ongoing license costs

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Peer Discussions

Cisco Meraki Systems Manager Reviews and Ratings

4.7

(210 Ratings)

Rating Distribution

5 Star
59%
4 Star
34%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Requirement for Separate Device Credentials Adds Complexity to Management

    5.0
    Nov 21, 2025
    My overall experience is good however since their licensing has changed to smart licensing which could be an issue for organizations who are not aware or dont have specific person who manages all the licensing part for there every single entity.
  • It Associate
    <50M USD
    Manufacturing
    Review Source

    Detailed Management Tools Offset by Prohibitive Hardware and License Expenses

    4.0
    Jan 16, 2026
    Loved Meraki, only thing that sucked was the price and licensing which effectively led to bricked hardware
  • Manager Of It Services
    Gov't/PS/Ed
    Education
    Review Source

    Zero-Touch Provisioning Enables Efficient Configuration of Firewalls and Switching Systems

    5.0
    Jan 19, 2026
    The transition to a Cisco Meraki Enterprise wired and wireless LAN infrastructure directly supports the defense in depth strategy , It provides the necessary technical controls to satisfy the school’s requirements for network segmentation , access control , and business continuity.
  • It Consultant
    50M-1B USD
    Banking
    Review Source

    Centralized Control and Automated Threat Hunting Highlight Network Management Capabilities

    5.0
    Feb 2, 2026
    I like it very much because it is a very reliable and robust product which is also easy for deployment.
  • IT Manager
    Gov't/PS/Ed
    Education
    Review Source

    Meraki Systems Offers Reliable Security with Easy-to-Use Features, Few Hassles

    5.0
    Jun 11, 2025
    Meraki systems works great along with all the security features which allow you to fully secure and manage your network.
...
Showing Result 1-5 of 212

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