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  1. Home
  2. /
  3. Unit 42 MDR Service
Logo of Unit 42 MDR Service

Unit 42 MDR Service

byPalo Alto Networks
in Managed Detection and Response
4.8

Overview

Service Information on Unit 42 MDR Service

Updated 13th October 2025

What is Unit 42 MDR Service?

Unit 42 MDR Service is a managed detection and response service designed to monitor, detect, and investigate cybersecurity threats across an organization’s digital infrastructure. The service combines automated threat detection technologies with expert analysis to provide continuous security monitoring and response capabilities. By leveraging telemetry from endpoints, networks, and cloud environments, the service helps identify suspicious activities and potential security incidents. It provides threat intelligence, incident investigation, and recommendations for remediation. The service aims to address business challenges related to advanced cyber threats and security operations by offering real-time analysis and actionable guidance that support organizational risk mitigation efforts.

Unit 42 MDR Service Pricing

Unit 42 MDR Service is a service that employs a subscription-based pricing model. The cost structure typically varies according to factors such as the number of users, devices, or endpoints covered. Pricing may depend on the level of monitoring and response required, with options for tailored plans based on organizational needs. Additional fees may apply for advanced features or extended coverage.

Overall experience with Unit 42 MDR Service

HEAD OF INFO SECURITY AND COMPLIANCE
500M - 1B USD, Banking
FAVORABLE

“Impressive Customer Service Stands Out in New MDR Service”

5.0
May 20, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT ASSOCIATE
250M - 500M USD, Insurance (except health)
CRITICAL

“Recommended but with cautions”

3.0
Jan 24, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Unit 42 MDR Service
Performance of Unit 42 MDR Service Across Market Features

Unit 42 MDR Service Likes & Dislikes

Like

Customer service is excellent and they are very responsive to customer queries.

Like

Customer service is excellent and they are very responsive to customer queries.

Like

Customer service is excellent and they are very responsive to customer queries.

Dislike

Ad-hoc requests, inconsistency in response.

Dislike

Ad-hoc requests, inconsistency in response.

Dislike

Ad-hoc requests, inconsistency in response.

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Peer Discussions

Unit 42 MDR Service Reviews and Ratings

4.8

(9 Ratings)

Rating Distribution

5 Star
89%
4 Star
0%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • HEAD OF INFO SECURITY AND COMPLIANCE
    50M-1B USD
    Banking
    Review Source

    Impressive Customer Service Stands Out in New MDR Service

    5.0
    May 20, 2024
    The entire move to the new MDR service was seamless as we already had Palo Alto products in place, which made it much easier to transition from a traditional MSSP type solution.
  • HEAD OF INFO SECURITY AND COMPLIANCE
    50M-1B USD
    Banking
    Review Source

    Impressive Customer Service Stands Out in New MDR Service

    5.0
    May 20, 2024
    The entire move to the new MDR service was seamless as we already had Palo Alto products in place, which made it much easier to transition from a traditional MSSP type solution.
  • Read All 9 Reviews

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