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  1. Home
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  3. 360 SOC Managed Detection and Response Services
Logo of 360 SOC Managed Detection and Response Services

360 SOC Managed Detection and Response Services

by360 SOC
in Managed Detection and Response
4.8

Overview

Service Information on 360 SOC Managed Detection and Response Services

Updated 13th October 2025

What is 360 SOC Managed Detection and Response Services?

360 SOC Managed Detection and Response Services is a service designed to monitor, detect, and respond to cybersecurity threats across digital environments. This service utilizes threat intelligence, security analytics, and automated incident response to identify and mitigate risks in real time. Key capabilities include continuous monitoring of networks, cloud infrastructure, and endpoints for unusual activity, investigation of security alerts, and guidance on remediation steps. The service aims to address challenges such as insufficient in-house security expertise, resource limitations, and the need for rapid detection and containment of cyber threats, helping organizations to strengthen their overall security posture.

360 SOC Managed Detection and Response Services Pricing

The 360 SOC Managed Detection and Response Services is a service priced on a subscription basis, typically calculated per protected user or endpoint, with options for monthly or annual payments. The service structure may include different tiers based on features, monitoring levels, and incident response capabilities. Additional charges can apply for enhanced support, add-on services, or custom requirements.

Overall experience with 360 SOC Managed Detection and Response Services

Chief Information Officer
1B - 3B USD, Banking
FAVORABLE

“Direct Access to Management and Technical Staff Facilitates Seamless Collaboration”

5.0
Feb 13, 2026
We enjoy working with companies where we have direct access to both management and technical staff.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 3rd June 2024

Founded in 2015, 360 SOC helps enterprise organizations manage security more efficiently and improve detection times. 360 SOC provides managed detection and response, also referred to as security operation center as a service to enterprises of all shapes and sizes. We prioritize customer needs, forming long-lasting partnerships to identify and provide solutions that support the success of our clients. We assist large enterprises, global companies, cities, states and nations in managing their most critical security events 24x7x365. Our goal is to drive the security engagement to the your most intimate devices. Providing fingertip access to our customers to security incidents, response, critical vulnerabilities and reporting, any time, any place. 360 SOC MDR and Security Platform is available on the mobile device (Android and iOS)

Company Details

Updated 3rd June 2024
Year Founded
2015
Head office location
Phoenix, United States
Number of employees
51 - 200
Annual Revenue
<50M USD
Website
https://360soc.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: 360 SOC Managed Detection and Response Services
Performance of 360 SOC Managed Detection and Response Services Across Market Features

360 SOC Managed Detection and Response Services Likes & Dislikes

Like

Their strong understanding of the cybersecurity industry and how to build and maintain an effective solution

Like

Customer service is great.

Like

The ability to stay on top of security and have the ability to scan our network at antytime.

Dislike

Nothing as of yet.

Dislike

We have only been using 360 SOC for about 2 months. I haven't run into any issues yet that I truly dislike.

Dislike

I think the phone application needs a little work, but still manageable.

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Peer Discussions

360 SOC Managed Detection and Response Services Reviews and Ratings

4.8

(14 Ratings)

Rating Distribution

5 Star
79%
4 Star
21%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Planning & Transition

4.9

Delivery & Execution

5.0

Service Capabilities

4.9

Filter Reviews
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Most helpful
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  • Chief Information Officer
    1B-10B USD
    Banking
    Review Source

    Direct Access to Management and Technical Staff Facilitates Seamless Collaboration

    5.0
    Feb 13, 2026
    We enjoy working with companies where we have direct access to both management and technical staff.
  • Corporate Director of IT
    <50M USD
    Construction
    Review Source

    Prompt Assistance and Smooth Experience Reported With This Product So Far

    5.0
    Aug 21, 2025
    Very easy to work with. Any time that I had a question they were very fast to respond
  • IT Manager
    <50M USD
    Services (non-Government)
    Review Source

    Product Offers Comprehensive Network Security Scanning

    5.0
    Oct 18, 2024
    The team that we are working with is very helpful and flexible. They are also good at breaking down and explaining issues.
  • Executive Director Of IT
    Gov't/PS/Ed
    Education
    Review Source

    360 SOC's Constant Vigilance: A Game Changer in Cybersecurity

    5.0
    Jun 3, 2024
    I met with many vendors, but 360 SOC stood out immediately. They were incredibly easy to work with, were willing to customize their services to meet our specific needs, were willing to negotiate pricing due to our educational institution status with very limited budget, and they immediately hopped to deployment, walking us through each step of the way, if not handling it themselves. They have been super great to work with even after deployment. They have discovered things that we never would have, which enabled us to respond before they became incidents (such as a user having compromised her credentials via a link in a phishing email). In the past, we relied on our users telling us so we could secure their account (which she didn't), so we wouldn't have known...except that 360 SOC told us. This enabled us to immediately change her password.
  • Director of IT
    50M-1B USD
    Services (non-Government)
    Review Source

    A Comprehensive MDR Solution: Offering Flexibility and Knowledge

    5.0
    Jun 6, 2024
    Working with the team has been a great experience. We moved seamlessly from a different MDR service and have been completely satisfied with the solution.
Showing Result 1-5 of 14

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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