• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government ERP Solutions
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Enablement Platforms
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Application Integration Platforms
      • Event Brokers
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Arcserve Unified Data Protection (UDP)
Logo of Arcserve Unified Data Protection (UDP)

Arcserve Unified Data Protection (UDP)

byArcserve
in
4.1
Market Presence: Backup and Data Protection Platforms, IT Resilience Orchestration

Overview

Product Information on Arcserve Unified Data Protection (UDP)

Updated 17th October 2025

What is Arcserve Unified Data Protection (UDP)?

Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors as well as both on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi.

Arcserve Unified Data Protection (UDP) Pricing

Arcserve Unified Data Protection software uses a subscription-based pricing model with options based on capacity, workload, or per-socket licensing. Pricing varies depending on deployment type, features selected, and support requirements. The software is available for both virtual and physical environments, with tiers that offer varying levels of functionality and scalability according to user needs.

Overall experience with Arcserve Unified Data Protection (UDP)

IT Manager
50M - 250M USD, Banking
FAVORABLE

“Arcserve Centralizes Backup, Replication, and Disaster Recovery on One Platform”

5.0
Jan 28, 2026
Arcserve is very much a capable enterprise level backup solution which combines backup, replication, HA & disaster recovery on a single console.
IT MANAGER
<50M USD, Manufacturing
CRITICAL

“Major Backup Failures and Software Errors Led to Abandoning Arcserve UDP”

1.0
Oct 28, 2025
I have been using UDP since older version 6.0 and stopped using now, on version 10.2. I always used the solution on the local console and it worked perfectly. I did not have the need to use cloud replication back then because I had site replication beteewn RPSs. I changed jobs and I started a new project to replace the backup solution in this new company. I decided to go with Arcserve UDP because of the good experience I had with it. For this new company, because we have only 1 site, we would need a cloud replication to store our data on a cloud provider. I started the process configuring the local console as I was used to. I faced a situation where the recovery points were being copied not as incremental but as a full backup to the cloud. This would cause issues regarding bandwidth usage and the time of the copy. Arcserve sales/support team recommended me to use the cloud console at this time. That is what I did and after the initial configuration everything worked fine with Windows Server backups but I had some issues with Linux and support helped me to fix it in about 3 months. My nightmare started when UDP version 10 was released, all my cloud backup (capacity backup) was merged by software error and I lost 6 months worth of data. That happened last year. This year we had another major issue where backup jobs were get stuck on a waiting status and were never completed. I spent 6 months speaking with support and having patches and workarounds data was not fixing the issues. We migrated to another solution in August because we had no fix for the issue even though we still had 1 year of license paid for.

About Company

Company Description

Updated 25th July 2024

Founded in 1983, Arcserve specialises in providing comprehensive data and ransomware protection to secure the invaluable digital assets of businesses. With a global presence in over 150 countries, Arcserve offers business continuity solutions that shield both new and old IT infrastructures, applications, and systems, irrespective of their location. These could be on site or in the cloud. The company's advanced and unified technologies, backed by industry expertise, aid in mitigating the risk of data loss and extended downtime. Moreover, Arcserve's solution not only simplifies the complex task of backing up and restoring data but also aids in reducing the associated costs by almost half. The company's corporate office is in Minneapolis, Minnesota, besides other international locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1983
Head office location
Eden Prairie, MN, United States
Number of employees
501 - 1000
Website
http://www.arcserve.com

Do You Manage Peer Insights at Arcserve?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Arcserve Unified Data Protection (UDP)
Deciding Factors: Arcserve Unified Data Protection (UDP) Vs. Market Average
Performance of Arcserve Unified Data Protection (UDP) Across Market Features

Arcserve Unified Data Protection (UDP) Likes & Dislikes

Like

It is a unified, all-in-one data protection platform that combines backup, replication & DR on a single console with ransomware protection plan.

Like

Deduplication and compression rates.

Like

The management interface works well in regards to creating plans and managing servers. Restore/backup Works well using agentless with virtual environments Dedupe is also very efficient. The support staff are very knowledgeable, and the team reaches out for health checks etc.

Dislike

Observed slowness while restoring backup of large workloads & price seems to be high compared to other OEMs. Arcserve does not have a Cloud service provider in India location for Air gap solution implementation which is a regulatory mandatory.

Dislike

It can be a complex implementation Cloud Console Software bugs

Dislike

There's little in the way of linux features, just the basic agent that has to be manually deployed. having to contact support for a new license when upgrading to a new version is rather annoying and seems unnecessary.

Top Arcserve Unified Data Protection (UDP) Alternatives

Logo of Veeam Data Platform
1. Veeam Data Platform
4.6
(1792 Ratings)
Logo of Cohesity DataProtect
2. Cohesity DataProtect
4.7
(865 Ratings)
Logo of Druva Data Security Cloud
3. Druva Data Security Cloud
4.9
(830 Ratings)
View All Alternatives

Peer Discussions

Arcserve Unified Data Protection (UDP) Reviews and Ratings

Showing data for 117 ratings and reviews for Backup and Data Protection Platforms market. View all 121 ratings and reviews across markets for a complete picture.

4.1

(117 Ratings)

Rating Distribution

5 Star
44%
4 Star
38%
3 Star
13%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.1

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT MANAGER
    <50M USD
    Manufacturing
    Review Source

    Major Backup Failures and Software Errors Led to Abandoning Arcserve UDP

    1.0
    Oct 28, 2025
    I have been using UDP since older version 6.0 and stopped using now, on version 10.2. I always used the solution on the local console and it worked perfectly. I did not have the need to use cloud replication back then because I had site replication beteewn RPSs. I changed jobs and I started a new project to replace the backup solution in this new company. I decided to go with Arcserve UDP because of the good experience I had with it. For this new company, because we have only 1 site, we would need a cloud replication to store our data on a cloud provider. I started the process configuring the local console as I was used to. I faced a situation where the recovery points were being copied not as incremental but as a full backup to the cloud. This would cause issues regarding bandwidth usage and the time of the copy. Arcserve sales/support team recommended me to use the cloud console at this time. That is what I did and after the initial configuration everything worked fine with Windows Server backups but I had some issues with Linux and support helped me to fix it in about 3 months. My nightmare started when UDP version 10 was released, all my cloud backup (capacity backup) was merged by software error and I lost 6 months worth of data. That happened last year. This year we had another major issue where backup jobs were get stuck on a waiting status and were never completed. I spent 6 months speaking with support and having patches and workarounds data was not fixing the issues. We migrated to another solution in August because we had no fix for the issue even though we still had 1 year of license paid for.
  • IT Manager
    50M-1B USD
    Banking
    Review Source

    Arcserve Centralizes Backup, Replication, and Disaster Recovery on One Platform

    5.0
    Jan 28, 2026
    Arcserve is very much a capable enterprise level backup solution which combines backup, replication, HA & disaster recovery on a single console.
  • It Services Associate
    50M-1B USD
    Insurance (except health)
    Review Source

    Arcserve UDP Delivers Very Efficient Backup But Slighly Limited Linux Features and Licensing Hassles

    4.0
    Jan 12, 2026
    We have been using Arcserve UDP for around 10 years now, and overall it has been impressive. The support and health checks are also big positive.
  • It Associate
    <50M USD
    IT Services
    Review Source

    Strong Data Protection and Ransomware Security Features Highlighted in Arcserve UDP

    5.0
    Jan 29, 2026
    Ease of use. Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools.
  • It Manager
    Gov't/PS/Ed
    Education
    Review Source

    Comprehensive Disaster Recovery Provided Despite Tedious Setup And Hardware Needs

    4.0
    Jan 18, 2026
    Initial setup can be a bit tedious, but once configured, it is a set-and-forget solution that provides stability and storage efficiency.
...
Showing Result 1-5 of 122

Recommended Gartner Research

  • Critical Capabilities for Backup and Data Protection Platforms
  • Magic Quadrant for Backup and Data Protection Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.