• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Planning Software
      • Financial Close and Consolidation Solutions
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Government ERP Solutions
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Azure Files
Logo of Azure Files

Azure Files

byMicrosoft
in Hybrid Cloud Storage
4.5

Overview

Product Information on Azure Files

Updated 13th October 2025

What is Azure Files?

Azure Files is a cloud-based file storage software that provides users with managed file shares accessible via the Server Message Block SMB protocol. The software enables seamless file sharing across Windows, macOS, and Linux operating systems and allows applications running in Azure or on-premises environments to mount and access the storage. Azure Files supports features such as multi-protocol access, access control through Azure Active Directory authentication, data encryption at rest and in transit, and integration with Azure backup and disaster recovery solutions. The software is designed to solve business challenges related to scalable, secure, and highly available file storage, supporting workloads that require distributed access to file data while eliminating the need for traditional on-premises file servers.

Azure Files Pricing

Azure Files is a software that utilizes a pay-as-you-go pricing model based on the amount of storage provisioned and the quantity of operations performed. Pricing may vary according to performance tiers, data redundancy options, and region. Additional costs may apply for features such as snapshot storage, data transfer, and premium file shares. Discounts may be available for reserved capacity commitments.

Overall experience with Azure Files

DIRECTOR
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Strong Cloud Integration for File Shares Though Costs and Complexity Vary”

5.0
Sep 29, 2025
Our overall experience with Azure Files has been solid for lifting classic file share workloads into the cloud without re-architecting applications. The native SMB support and Active Directory–based access control let us move departmental shares and app dependencies with minimal change, and Azure File Sync gives branch offices a fast local cache while keeping authoritative data in the cloud. Day-to-day administration is straightforward: shares are quick to provision, snapshots are useful for point-in-time recovery, and Private Endpoints plus storage firewall rules make network hardening predictable. Performance has been good when matched to the right tier. Premium (FileStorage) handles latency-sensitive app shares and heavy IOPS patterns, while standard tiers are fine for general collaboration. Quotas, soft delete, and lifecycle policies help with hygiene, and integration with Azure Backup simplifies scheduled backups compared to juggling scripts on a traditional NAS. The platform also scales cleanly across regions, and the mix of SMB and NFS options covers most interoperability needs.
PLATFORM ENGINEER
250M - 500M USD, IT Services
CRITICAL

“Centralized Cloud Storage and Seamless File Sharing Enhance Performance and Scalability”

3.0
Sep 9, 2025
Azure files has made accessing files within our organization a much easier task. Not having to worry on maintaining the file share server is also a win as file share is fully managed by Azure. It can work across multiple platforms which is also a win.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Azure Files
Reviewer Insights for: Azure Files
Deciding Factors: Azure Files Vs. Market Average
Performance of Azure Files Across Market Features

Azure Files Likes & Dislikes

Like

The best part of Azure Files is how little friction there is to modernize classic file shares. Native SMB and NFS support means older apps and mapped drives keep working, and we can enforce access through Active Directory without redesigning permissions. Azure File Sync is a standout. Branch offices get fast local access with cloud as the source of truth, plus tiering keeps edge servers lean. Operationally, it is clean. Shares provision quickly, snapshots give easy point-in-time recovery, and soft delete has saved us from accidental removals more than once. Private Endpoints and storage firewalls make network lockdown straightforward. Integration with Azure Backup is reliable, so we do not need custom scripts, and lifecycle rules help control storage growth. Performance tiers are clear. Premium FileStorage is great for low latency workloads and high IOPS, while standard tiers fit collaboration and departmental shares. Observability in Azure Monitor and Storage metrics helps right-size capacity and watch transaction costs. The combination of protocol compatibility, identity integration, and solid management features makes Azure Files an efficient way to run file services in the cloud.

Like

The seemless file sharing accross cloud and on-premises environments making it very easy to lift and shift apps without code changes. The local caching and centralized cloud storage makes it very high performance and easy scalability

Like

- Native integration with other Azure services (makes automation and scaling much easier). - Azure AD authentication for file shares, which improves security and aligns with our identity strategy. - Consistent uptime and availability; we've had very few unplanned outages.

Dislike

Costs can creep up if you underestimate transactions and egress. A workload that is chatty with small reads and writes can look inexpensive on paper but end up pricey in practice without careful monitoring and right sizing. Performance ceilings are another factor. Per share throughput and IOPS limits are fine for most teams, yet certain engineering or VDI profiles can hit the wall unless you move to Premium and tune clients. Identity and permissions need attention. Mixing classic AD DS, Azure AD Kerberos, and legacy NTFS ACLs can lead to surprising access results until you standardize your approach. Migrating inherited permissions from older file servers is not always one to one, so you budget time for cleanup and validation. Private Endpoints are great for security, but the DNS plumbing adds complexity across hybrid networks. Azure File Sync delivers value, but the first sync of large namespaces takes time and cache warm up can be noticeable for remote sites. When users reopen rarely used archives, recall latency is visible. Backup and DR planning is better than rolling your own, although it still feels like a separate track you have to design carefully per tier and protocol. Finally, search and metadata experiences are basic compared to some on-premise NAS platforms, so power users sometimes miss those richer features.

Dislike

this product can become costly as you go up in tiers. also certain azure file deployed in certain regions have high latency.

Dislike

- Performance under heavy I/O loads can be inconsistent, especially compared to premium disk storage. - Hybrid integration with on-premise can be finicky; Azure File Sync helps, but troubleshooting it isn't always straightforward. - Cost optimization is a challenge - storage plus transaction costs add up faster than you'd think.

Top Azure Files Alternatives

Logo of VMware Cloud on AWS
1. VMware Cloud on AWS
4.3
(142 Ratings)
Logo of Nasuni File Data Platform
2. Nasuni File Data Platform
4.8
(138 Ratings)
Logo of AWS Storage Gateway
3. AWS Storage Gateway
4.4
(74 Ratings)
View All Alternatives

Peer Discussions

Azure Files Reviews and Ratings

4.5

(80 Ratings)

Rating Distribution

5 Star
55%
4 Star
44%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Strong Cloud Integration for File Shares Though Costs and Complexity Vary

    5.0
    Sep 29, 2025
    Our overall experience with Azure Files has been solid for lifting classic file share workloads into the cloud without re-architecting applications. The native SMB support and Active Directory–based access control let us move departmental shares and app dependencies with minimal change, and Azure File Sync gives branch offices a fast local cache while keeping authoritative data in the cloud. Day-to-day administration is straightforward: shares are quick to provision, snapshots are useful for point-in-time recovery, and Private Endpoints plus storage firewall rules make network hardening predictable. Performance has been good when matched to the right tier. Premium (FileStorage) handles latency-sensitive app shares and heavy IOPS patterns, while standard tiers are fine for general collaboration. Quotas, soft delete, and lifecycle policies help with hygiene, and integration with Azure Backup simplifies scheduled backups compared to juggling scripts on a traditional NAS. The platform also scales cleanly across regions, and the mix of SMB and NFS options covers most interoperability needs.
  • SENIOR SOFTWARE DEVELOPER
    50M-1B USD
    Software
    Review Source

    Secure Azure Files Setup Enables Easy Access With Occasional Hybrid Integration Challenges

    5.0
    Sep 13, 2025
    Overall, my experience with Azure Files has been solid. It integrates well into our existing Azure ecosystem, and for the most part, it delivers on performance. The setup is fairly straightforward, and being able to access file shares over SMB without extra complexity has been a big win.
  • SECURITY SPECIALIST
    10B+ USD
    Services (non-Government)
    Review Source

    Azure Files Delivers Scalable Storage Yet Cost May Challenge Some Organizations

    4.0
    Sep 29, 2025
    The Azure Files product provides deep integration with Microsoft services in a cloud environment also owned by Microsoft, more precisely MS AZURE. The service is fully managed and it is a very user friendly interface that takes little time to adapt and understand. If one is invested in Microsoft services, then using this hybrid cloud storage solution will make perfect sense.
  • MARKETING ASSOCIATE
    10B+ USD
    Consumer Goods
    Review Source

    Secure, scalable file sharing that fits perfectly in Microsoft ecosystem.

    4.0
    Oct 27, 2025
    Azure files has been a reliable and secure way for our teams to store, organize and share large marketing assets across markets without worrying about storage limits or access issues.
  • ANALISTA DE COBRANCA
    50M-1B USD
    Transportation
    Review Source

    Strong Hybrid Performance and Governance Offset by Demanding Setup and Infrastructure

    5.0
    Sep 30, 2025
    Azure offers a strong hybrid cloud plataform with reliabre performance, compliance support and flexibility. While inicial setup and local infrastructure can add complexity, it remains a solid choice for organizations balancing cloud and on-premises needs.
...
Showing Result 1-5 of 101

Recommended Gartner Research

  • Market Guide for Hybrid Cloud Storage

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.