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  1. Home
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  3. Backup Exec
Logo of Backup Exec

Backup Exec

byBackup Exec
in Backup and Data Protection Platforms
4.4

Overview

Product Information on Backup Exec

Updated 13th October 2025

What is Backup Exec?

Arctera Backup Exec is a software designed to provide backup and recovery solutions for organizations seeking to protect digital assets across various environments. The software enables users to schedule automatic backups, manage data retention policies, and restore critical files and applications when needed. It supports multiple storage options including cloud and on-premises platforms, helping organizations address data loss risks and ensure business continuity. Arctera Backup Exec integrates with common operating systems and virtual machines, facilitating centralized management and reporting for administrators. The software aims to streamline backup workflows and minimize downtime associated with data incidents.

Backup Exec Pricing

Arctera Backup Exec software is offered with a pricing model based on subscription and tiered plans that vary according to data storage capacity and feature set. Options typically include monthly or annual billing, and additional charges may apply depending on the amount of storage, number of protected devices, or advanced features selected within each plan.

Overall experience with Backup Exec

Solutions Architect
<50M USD, IT Services
FAVORABLE

“Single Console Data Protection Supports Cloud and Local, MSP Multi-Tenancy Absent”

4.0
Jan 21, 2026
One of the well know back-up tools for all (Cloud and Locally) you workloads for a reason.
Software Consultant
<50M USD, IT Services
CRITICAL

“Backup Exec - playing catch up”

3.0
Feb 3, 2022
Veritas Backup Exec has a complex licensing model - license the server, and all agents separately, which can cause some confusion for licensing management. However, pricing and user experience is hard to match.

About Company

Company Description

Updated 2nd February 2024

Veritas Technologies is a company focused on multi-cloud data management. The primary problem it addresses is ensuring data protection, recoverability, and compliance. The company is known for its reliability and its ability to provide resilience against data disruptions, predominantly due to cyber attacks such as ransomware. Veritas is distinguished by its comprehensive approach, wherein it supports multiple data sources, operating systems, storage targets, and clouds through a unified method. Utilizing its proprietary Cloud Scale Technology, Veritas is actively pursuing a strategy of autonomous data management which aims to lessen operational overhead while enhancing value.

Company Details

Updated 2nd February 2024
Company type
Private
Year Founded
1983
Head office location
Santa Clara, United States
Number of employees
5001 - 10000
Website
http://www.veritas.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Backup Exec
Deciding Factors: Backup Exec Vs. Market Average
Performance of Backup Exec Across Market Features

Backup Exec Likes & Dislikes

Like

That it can back-up your data/workloads in the cloud and locally from within one console.

Like

Well known within the industry. Great improvements to cloud backup capabilities. Great cost effective product for the SMB market, or single server environments

Like

Works across all of our platforms, it has some really strong in-built security to help with data protection and is really easy for the team to use with a brilliant user interface.

Dislike

For the tool to work for MSP's multi-tenancy would be a real advantage, that way it would be easier to setup this tool for multiple customers.

Dislike

Licensing is complex. All app and exchange servers need their own licensing, on top of a base license. Lack of support locally Outdated dashboards

Dislike

Random job failures with no clear resolution given. Support has been patchy.

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Peer Discussions

Backup Exec Reviews and Ratings

4.4

(131 Ratings)

Rating Distribution

5 Star
41%
4 Star
44%
3 Star
10%
2 Star
4%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Solutions Architect
    <50M USD
    IT Services
    Review Source

    Single Console Data Protection Supports Cloud and Local, MSP Multi-Tenancy Absent

    4.0
    Jan 21, 2026
    One of the well know back-up tools for all (Cloud and Locally) you workloads for a reason.
  • Director Of It
    Gov't/PS/Ed
    Education
    Review Source

    A solid backup solution for most enviroments.

    4.0
    Jan 30, 2026
    It's easy to use, has a really simplistic licensing model and has good granular backup functionality for VMs.
  • Azure Solutions Engineer
    10B+ USD
    IT Services
    Review Source

    Single Console Protection for your heterogenous environment !!!

    4.0
    Jun 18, 2025
    We were looking for product which can protect our cloud infra both IaaS and PaaS. We decided to try 60 days trial version and haven't looked back
  • IT Manager
    <50M USD
    Services (non-Government)
    Review Source

    Harnessing Backup Exec's Powerful Features and Scalability

    4.0
    Apr 16, 2025
    Backup Exec is still an easy to use intuitive interfaced with powerful features and scalability for servers and workstations alike.
  • WINDOWS ADMINISTRATOR
    50M-1B USD
    IT Services
    Review Source

    Veritas Backup Exec: Powerful Backup and Recovery for Diverse IT Environments.

    5.0
    Dec 25, 2024
    Veritas Backup Exec is the best and most reliable backup solution for businesses of various sizes. Veritas Backup Exec is a widely used backup and recovery solution that provides powerful and flexible data protection for both physical and virtual environments. Veritas Backup Exec offers flexibility in terms of storage targets including disk, tape and cloud storage. Backup Exec also supports some advanced features like virtualization support, advanced scheduling, replication and offsite backups.
...
Showing Result 1-5 of 131

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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