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  3. Basis
Logo of Basis

Basis

byBasis
in
4.6

Overview

Product Information on Basis

Updated 20th February 2024

What is Basis?

Basis is a demand side platform with ad management tools for search, social, and site direct via a single interface. Basis DSP provides inventory, audiences, and data sets — plus the ability to plan, buy, and manage campaigns. Its buying methods cover all channels and devices, utilizing all major creative types and formats. Basis provides a single system of record, team collaboration, and data-driven insights delivered through a media services team or a SaaS model.

Basis Pricing

Basis cost is through consumption-based pricing based on percent of media spent. Visibility is provided on how the client budget is allocated across media, ad server, vendors and agency margin.

Basis Product Images

Basis dashboard
Basis dashboard

Overall experience with Basis

Director of Operations
<50M USD, Media
FAVORABLE

“Team Champions Training - Leaves Client Confident and Ready”

4.0
Feb 4, 2026
Our training with representative was absolutely incredible. He was very knowledgeable, personable, and engaging. He really made those training sessions enjoyable. I can tell our team was very eager and optimistic to learn from him on a weekly basis
Director of Digital Marketing
<50M USD, Media
CRITICAL

“Basis Review”

3.0
Apr 9, 2024
The team at Basis is great, the reason for the rating is due to the monthly management fee despite being on a self managed plan - other DSP partners don't have that requirement and offer a managed service. Also, the forecasting tool is a bit clunky as well as the reporting.

About Company

Company Description

Updated 11th December 2023

Basis Technologies is a global provider of programmatic advertising and media automation software and services for enterprises. The Basis platform improves omnichannel marketing performance by unifying programmatic and direct media buying, workflow automation, cross-channel campaign planning, universal reporting and business intelligence. It delivers a comprehensive selection of buying methods across all channels and devices, utilizing all major creative types and formats. Delivered through a world-class media services team or a SaaS model, Basis solves digital media complexity and drives profitability through a single system of record, seamless team collaboration, and actionable data-driven insights.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2001
Head office location
Chicago, United States
Number of employees
501 - 1000
Website
http://www.basis.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Basis
Reviewer Insights for: Basis
Performance of Basis Across Market Features

Basis Likes & Dislikes

Like

Product seems to be solid, but again, it was the individuals (team) taking care of us that helped us become more confident in what Basis can offer our agency.

Like

I like the team at Basis and the curated packages as well.

Like

Customer service is fantastic. They're always willing to help with anything. Also really great about accepting feedback and ideas based on experiences we've had in the platform.

Dislike

(This is not a Basis problem) In initial talks of utilizing Basis, there was miscommunication on how we were best going to utilize Basis (managed service or hands on keys). Once those were settled, expectations were better managed. Regarding Basis, while I see the value in a complex hierarchy, it can sometime get confusing on which settings to turn off and on for a campaign to deliver properly.

Dislike

The forecasting tool and the reporting tool

Dislike

Connecting Google Ads and any other social campaign into Basis for reporting is a very tedious process that I dread. I wish it was more automated where I didn't have to individually add in each campaign from each platform.

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Peer Discussions

Basis Reviews and Ratings

4.6

(293 Ratings)

Rating Distribution

5 Star
60%
4 Star
35%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.8

Product Capabilities

4.3

Filter Reviews
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  • Director of Operations
    <50M USD
    Media
    Review Source

    Team Champions Training - Leaves Client Confident and Ready

    4.0
    Feb 4, 2026
    Our training with representative was absolutely incredible. He was very knowledgeable, personable, and engaging. He really made those training sessions enjoyable. I can tell our team was very eager and optimistic to learn from him on a weekly basis
  • Marketing Associate
    <50M USD
    Healthcare and Biotech
    Review Source

    Healthcare Agencies Use of Basis

    5.0
    Nov 24, 2025
    I have worked with Basis for over 5 years now (starting when it was still Centro) and have loved every version of the platform that I have worked on. As a healthcare agency we are limited on some digital tactics that we can deploy and Basis allows us to still do fun things in a complicated industry.
  • MARKETING ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Comprehensive Training and Abundant Resources Provided During Onboarding Experience

    5.0
    Feb 5, 2026
    The trainers onboarding us have been exemplary in their time and training. We've had our hands held every step of the way. They have shared a ton of resources, too. In addition, there is a customer success team that has set a cadence with us weekly to go over pacing and other issues. All campaigns are carefully vetted before launch. It's a process that ensures quality launch and provides peace of mind for media buyers and clients.
  • Marketing Associate
    <50M USD
    Services (non-Government)
    Review Source

    Team Provides Consistent Support and Educational Resources to Improve Platform Experience

    5.0
    Jan 30, 2026
    Everyone at Basis has been so helpful, responsive, and easy to work with. They are always eager to share tips and tricks that make our day to day work easier.
  • Director of Marketing
    <50M USD
    Media
    Review Source

    Team Finds Training Sessions Informative But Seeks Advanced Segmentation Tools

    4.0
    Feb 4, 2026
    I have been using this product for about a month and so far the experience has been well received by my team. I really enjoy working with representatives who helped spearhead the training sessions and they were very insightful and informative guiding my team for campaign setup.
...
Showing Result 1-5 of 308

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