Capgemini Application Implementation Services

It was more than the vendor proved to be a partner and we adjusted several routes during the implementation of agile way.

Positive Very expierenced especially with the SAP-HANA Technology Together with Cap Gemini Consulting Services a very efficent setup Very high scalability of the consulting force with expirienced consultant Good combination of on-shore and near-shore resources Good methodology to run such big projekt, especially the end-to-end-process view Recognizeble top management attantion and comittmend Good and effective escaltion procedures professional risk management Negative no broad knowlege about the business needs of the media and publication companies

quality delivery, agile in meeting changing business requirements, focus on continued improvement

Many of the AMS and IMS services work very well - repeatable and cost has been reduced scaling our engagement from an initial $2 million per year to $16 million per year currently has been challenging with respect to the leadership oversight / management of global team (encountering some inconsistent results)

As a partner, Capgemini has brought their SAP experience to CHS in the form of a strong delivery team. We have received sound business and technical advice throughout the program. With my team, they have collaboratively established realistic project plans, and executed effectively at each stage of the program. They staffed the project with strong resources, who have mostly remained with us to this point. (3+ years). The Account Team has also been consistent and attentive during this time. My team works well with the Capgemini team and appreciates the ownership they take in resolving project challenges. We appreciate the hours both the onsite and offshore teams work on our behalf. They seem to truly have our best intersts in mind. Cap has been an exceptional partner