Overview
Product Information on Crownpeak Digital Experience Platform
What is Crownpeak Digital Experience Platform?
Crownpeak Digital Experience Platform Pricing
Overall experience with Crownpeak Digital Experience Platform
“Smooth integration and easy setup of content builder to consistently publish content”
“Average tool but good to start”
About Company
Company Description
Crownpeak provides a composable Digital Experience Platform (DXP) that helps global enterprises and retail organizations enhance their digital presence and drive growth. The Crownpeak platform enables the creation of tailored digital experiences by combining and orchestrating content marketing tools, resulting in impactful customer engagement and long-term loyalty. Crownpeak's solution is designed to streamline and accelerate marketing and IT workflows, allowing teams to efficiently deliver and manage end-to-end digital experiences to any touchpoint, device, or channel from the start. The Crownpeak product suite consists of Content Management, Digital Accessibility and Quality, and Product Discovery capabilities. Established in 2001 and based in Denver, Colorado, Crownpeak operates internationally with offices located in various cities across the globe, including locations in London, Paris, Amsterdam, Sofia, and Dortmund (Germany).
Company Details
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Performance of Crownpeak Digital Experience Platform Across Market Features
Crownpeak Digital Experience Platform Likes & Dislikes
It has been easy to integrate with other tools and the interface is very intuitive so pushing content to our sites is straightforward.
You can do all emerch in this tool, no need for several tools
The feature I like most about this product is the ability to create customized checkpoints that can check the source code of specified websites for certain attributes. This allows us to use the tool beyond what it was created for and check beyond what is required.
It can be a bit slow when bulk-publishing entries and assets, especially on videos.
lack of interaction with customer service tool too global and lack of expertise lack of update to be closer to what's possible nowadays
I have noticed that while BAU support is very responsive and helpful, product support (in terms of product enhancements and fixes) is slow to be actioned.
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Peer Discussions
Crownpeak Digital Experience Platform Reviews and Ratings
- Senior Cloud Engineer50M-1B USDTransportationReview Source
Smooth integration and easy setup of content builder to consistently publish content
It lets us easily manage the content and assets on the website and also shows the different versions published. - E-MERCHANDISER50M-1B USDRetailReview Source
Average tool but good to start
Complicated relations with the vendor, lack of communication and update of the tool - Digital Assurance Senior Analyst10B+ USDConsumer GoodsReview Source
Accessibility and SEO at Scale with DQM
I utilize the DQM tool within this experience platform. This tool makes my job easier in that I can easily review and report on multiple assets at once, which is crucial for my role. This type of automation is absolutely necessary for me. Digital accessibility is important and this is one of the only tools where I am able to review my 500+ websites. - Head of Marketing IT1B-10B USDManufacturingReview Source
Modern and flexible platform. Very reliable partner also after the purchase
Open and handsome communication, no PowerPoint show, proved the capabilities of their solution during the pitch - WEBMASTERGov't/PS/EdEducationReview Source
Reliable CMS with High Performance for Large Sites
Crownpeak DEP, the CMS is reliable and has a great performance generating large sites. However, there are cheaper alternatives as well.