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  1. Home
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  3. Cybereason Managed Detection and Response Services
Logo of Cybereason Managed Detection and Response Services

Cybereason Managed Detection and Response Services

byLevelBlue (Cybereason)
in Managed Detection and Response
4.2

Overview

Service Information on Cybereason Managed Detection and Response Services

Updated 13th October 2025

What is Cybereason Managed Detection and Response Services?

Cybereason Managed Detection and Response Services is a service designed to monitor, detect, and respond to cyber threats across an organization’s IT environment. The service applies advanced threat detection technologies and analytics to identify suspicious activities in networks, endpoints, and cloud assets. It uses behavioral analysis and threat intelligence to assess potential risks and provides expert incident response and remediation guidance. Cybereason Managed Detection and Response Services aims to address business concerns related to cybersecurity breaches, unauthorized access, and ongoing malware threats by delivering continuous monitoring and proactive threat hunting, supporting organizations in reducing dwell time and limiting the impact of security incidents.

Cybereason Managed Detection and Response Services Pricing

Cybereason Managed Detection and Response Services use a subscription-based pricing model determined by factors such as the number of endpoints, service tier, and specific organizational requirements. The service typically offers tiered options, with pricing adjusted based on the complexity and size of the deployment. Custom quotations may be provided according to the level of managed response and monitoring required.

Overall experience with Cybereason Managed Detection and Response Services

SYSTEM ADMINISTRATOR
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Observing High CPU Usage in Servers with Agent Use”

4.0
Jan 28, 2025
Deployment to Windows and MacOS machines are not the best as it requires a unique identifier tagged in.
IT SECURITY & RISK MANAGEMENT ASSOCIATE
50M - 250M USD, IT Services
CRITICAL

“Best for investigation”

3.0
Apr 20, 2023
Deployment, ease of investigation and UI is great but detection is very delayed and lot of confusion between malware alerts and MALOP

About Company

Company Description

Updated 25th July 2024

Cybereason is a company built to support cyber defense, offering comprehensive attack protection. The business tackles one of the main issues in the industry - unified security - from individual endpoints to entire enterprises. The Cybereason Defense Platform brings together detection and response mechanics, next-generation anti-virus systems, and threat hunting activities, to deliver in-depth analysis of every element involved in a malicious operation. The intention is to facilitate the termination of cyber attacks, from isolated endpoints to broad networks. Cybereason, a privately owned company, operates an international network originating from its Boston headquarters.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2012
Head office location
Boston, United States
Number of employees
1001 - 5000
Website
http://www.cybereason.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cybereason Managed Detection and Response Services
Deciding Factors: Cybereason Managed Detection and Response Services Vs. Market Average
Performance of Cybereason Managed Detection and Response Services Across Market Features

Cybereason Managed Detection and Response Services Likes & Dislikes

Like

It prevents ransomware and can help mitigate risks to our environment.

Like

ease of investigating, user interface and deployment.

Like

The Cybereason MDR solution has a lot of good features from informing about the threat in real-time to automatically opening a ticket to the global SOC team. The best part is it's sensors that detect threats very well. They are very lightweight and consume very little space on the end devices. The automatic response of this MDR is good as we can set the policy to automatically respond on threats like the exclusion of the system from the network. The global SOC team of Cybereason is very good as it always works on the ticket on priority and provide regular comments on the ticket and provide the action that we will have to take.

Dislike

The agent is a cpu hog on servers sometimes and troubleshooting that is not great. Removing security just to have a server function is not good practice.

Dislike

detection time

Dislike

Cybereason still does not have a support team. This is their biggest problem with the product. If you are stuck in an emergency situation and would like to call or email them for a quick response, you are not going to get it as they do not have a support team. We have very few customization options in Cybereason. The policies are predefined and we will get only a few options to change the policies as per our requirements.

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Peer Discussions

Cybereason Managed Detection and Response Services Reviews and Ratings

4.2

(70 Ratings)

Rating Distribution

5 Star
54%
4 Star
40%
3 Star
4%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.6

Delivery & Execution

4.5

Service Capabilities

4.6

Filter Reviews
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Most helpful
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Reviewer's Company Size
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  • SYSTEM ADMINISTRATOR
    Gov't/PS/Ed
    Education
    Review Source

    Observing High CPU Usage in Servers with Agent Use

    4.0
    Jan 28, 2025
    Deployment to Windows and MacOS machines are not the best as it requires a unique identifier tagged in.
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    50M-1B USD
    Manufacturing
    Review Source

    Efficient Threat Detection and Response from Cybereason MDR

    4.0
    Nov 1, 2024
    Cybereason MDR is an excellent solution for detecting and responding to security threats across end-point systems like PCs and servers. It has a sensor that is installed on each of the endpoint devices and is connected to the global Cybereason SOC center. Once a threat occurs, we will receive an alert. A ticket will be opened automatically and assigned to the Cybereason global SOC team for investigation. As the investigation goes on, they will update the ticket and provide all the information related to that. Apart from this, we can go to the MalOps management system and check the threat properly. In this section, we can analyze the alert and we can do a deep analysis of the threat.This section will show us the Machine and user infected with this threat, suspicious process executed to the machine, incoming and outgoing connections, the timeline when this threat enters into the system and when it started executing. Then it will show you the path where this threat is stored, the ports from which it tried to make connections, and any data if shared from the system. So , in this way, we can do our own analysis of the threats and also take help from the support team.
  • IT SERVICES ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Cyberreason MDR - the Ultimate solution which protect your network 24/7

    4.0
    Jan 26, 2024
    Cyberreason MDR is an excellent solution with many powerfull features and capabilities.
  • SYSTEM ADMINISTRATOR II
    50M-1B USD
    Manufacturing
    Review Source

    Cybereason Delivers Unparalleled Threat Detection and Response Capabilities

    5.0
    Jul 27, 2023
    Cybereason's UI is intuitive and offers a detailed visual representation of the attack chains, giving us a holistic view of our security posture. This makes it easier for our team to detect patterns, thus improving our response times. The system's active monitoring of user behavior and network traffic to identify anomalies has been very efficient and invaluable in enhancing our security framework.
  • SOC ANALYST, LEVEL 2
    <50M USD
    IT Services
    Review Source

    Cybereason MDR, your pal in the quest for security.

    4.0
    Jun 2, 2023
    cybereason MDR is a robust solution designed to assure optimum security to our organization. Its advanced threat detection capabilities and easy classification of alerts save the technical team a lot of valuable time.
...
Showing Result 1-5 of 70

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