Overview
Product Information on Dialpad Support
Updated 13th October 2025
What is Dialpad Support?
Dialpad Support Pricing
Overall experience with Dialpad Support
Sales Manager
Gov't/PS/ED <5,000 Employees, GovernmentFAVORABLE
“User Highlights Productivity Benefits and Reports No Major Drawbacks With Dialpad”
We have experienced great success with Dialpad as our dialing service! Our ability to increase productivity in the office through automatic analytics updates has simplified tracking call goals and productivity targets.
Sales Manager
<50M USD, IT ServicesCRITICAL
“Easy Navigation And HubSpot Integration Highlighted Despite Lack Of Live AI”
it does allow for all essential tasks and the transcription of calls is very good.
About Company
Company Description
Dialpad is a customer intelligence platform leveraging artificial intelligence. Its major focus is centered around transforming the way individuals collaborate and work together. The platform encompasses an advanced AI contact center, AI sales, AI voice, AI meetings, and AI messaging. The primary problem that Dialpad seeks to solve is ameliorating productivity, collaboration, and customer satisfaction via real-time AI insights.
Company Details
Company type
Private
Year Founded
2011
Head office location
San Ramon, United States
Number of employees
1001 - 5000
Website
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Dialpad Support Reviews and Ratings
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- Sales ManagerGov't/PS/EdGovernmentReview Source
User Highlights Productivity Benefits and Reports No Major Drawbacks With Dialpad
We have experienced great success with Dialpad as our dialing service! Our ability to increase productivity in the office through automatic analytics updates has simplified tracking call goals and productivity targets. - Customer Service & Support Associate50M-1B USDHealthcare and BiotechReview Source
Efficient call handling reduces note-taking time and caller confusion
Thus far it's an efficient system that helps our business navigate high traffic phone calls and the AI summary has helped decrease time for notes and confusion regarding what was previously stated to a caller. - IT Manager50M-1B USDHealthcare and BiotechReview Source
Best Ai Driven Phone System - Feature rich and User Intuitive
Dialpad is very easy to set up and tailor to the way you need it. I work for a medical center and it's very user friendly. - It ManagerGov't/PS/EdEducationReview Source
AI Note-Taking and Communication Features Offer Benefits but Support Remains Weak
its a great product that allows us full access to a suite of communication tools that integrates ai for note taking along with many other features - Prinicipal<50M USDTravel and HospitalityReview Source
Combining Calling, Messaging, and AI Transcription in a Streamlined Experience
The system is easy to use and intuitive. Also, call, meet, text all in one place. And the ai for transcription is a huge timesaver
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