Overview
Product Information on Docusign CLM
What is Docusign CLM?
Docusign CLM Pricing
Overall experience with Docusign CLM
“Procurement Efficiency Improved with DocuSign CLM”
“Centralised Contract Management Streamlines Workflows But Presents Integration Challenges”
About Company
Company Description
Docusign is a trusted platform that focuses on streamlining and automating agreement processes for organizations. Its main business is to facilitate efficiency and convenience in the way contracts and documents are handled, thus solving issues with manual or paper-based methods. Its key offerings include eSignature, a tool allowing electronic signing from virtually any location and any device, and regardless of the time.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Docusign CLM
Reviewer Insights for: Docusign CLM
Deciding Factors: Docusign CLM Vs. Market Average
Performance of Docusign CLM Across Market Features
Docusign CLM Likes & Dislikes
AI Assisted Review - this should be a game changer for anyone that negotiates contracts with vendors. The ability to have assistance with redlining and driving our users to negotiate contracts within a standard playbook to ensure we aren't accepting levels of risk that are outside of our standard policies and risk tolerances is invaluable. Metadata/automated reminders - the ability to capture as much metadata as we need and the flexibility to control the attributes and attribute groups has been a huge help in getting cleaner/better data across a large volume of contracts. The addition of automated reminders ensures that tasks get completed when a contract expiration or renewal comes up. Workflows - being able to create workflows that force compliance and adherence to business processes.
Read Full Review1) New functionality is released before we even know we need it 2) The Customer Success team 3) That the platform can support almost anything my user base needs/wants, even if it wasn't designed with those use cases in mind
Read Full Review
1. Would like all actions that can be taken in a contract workflow to be available on the document review screen. It's confusing to users to have to go out of the document to complete/cancel external review or cancel signature steps 2. Users have said that clicks and steps are not super intuitive. The functionality exists, but the steps are sometimes complicated which makes it harder to adopt and the users remain dependent on the few experts to walk through the process. 3. NOT a fan of the signing step only being through an email, the user is already in CLM and is used to going to the tasks or document review to take their next steps and they have to monitor their emails to find the correct signature requests. They should be able to jump to the signing process if it's their turn in the CLM workflow.
Read Full ReviewIt has a learning curve and initially the integration can be complex, sometimes it loads up very slowly as well.
Read Full Review1) The Search is clunky 2) There doesn't seem to be a set of DocuSign Best Design Practices that is used by all CLM developers whether from DS or their Preferred Partners. 3) The help knowledge database/support page is difficult to search and find help
Read Full ReviewTop Docusign CLM Alternatives
Peer Discussions
Docusign CLM Reviews and Ratings
- SR PROJECT MANAGER10B+ USDConsumer GoodsReview Source
Procurement Efficiency Improved with DocuSign CLM
DocuSign CLM has been a game changer for our company, especially in our procurement department. We went from multiple contract repositories, different processes for contracts per team/user, and zero automation to fully established workflows, ability to analyze metadata across thousands of contracts, and a single repository for all contractual documents. We now have users approach the CLM team with ideas for more workflows and document types to add to the tool. - PROJECT MANAGER, LEGAL OPS1B-10B USDManufacturingReview Source
DocuSign wins again!
We implemented DocuSign CLM soon after SpringCM was acquired. It was the best of the small group of competitors. The costs were higher, but the product and support team continue to deliver and cost has become a smaller and smaller factor in our decision to renew. DS CLM is robust, fairly easy to use, and dependable, creating trust in the application within our user base. The support team that comes with the DS CLM implementation makes all the difference and has been key to our continued success. Additionally, as DocuSign acquires new technology, they improve it and deliver it to their customers in a consistent high quality manner. - Senior ManagerGov't/PS/EdEducationReview Source
Integration and Workflow Features Praised Despite Time-Consuming Template Creation
My department has used DocuSign for years to help facilitate our Faculty Onboarding process. I've found it to be very efficient and allows a seamless workflow between departments. - Manager50M-1B USDConsumer GoodsReview Source
Automation and Compliance Improved with Docusign CLM Despite Complex Implementation
Our experience with Docusign CLM has been largely beneficial. It brought strucutre, visibility and control to our contracting process, helping us reduce turnaround times and improve compliance across the board. - CFO; SVP of Finance & Compliance<50M USDServices (non-Government)Review Source
Amazing, Trusted SaaS Partner! New Product Roadmap for CLM --> IAM is Exciting!
Great product roadmap and commitment to customer centric problem solving!