Overview
Product Information on Dynamics CRM (Legacy)
Updated 13th October 2025
What is Dynamics CRM (Legacy)?
Dynamics CRM (Legacy) Pricing
Overall experience with Dynamics CRM (Legacy)
National Healthcare Marketing Lead
3B - 10B USD, ConstructionFAVORABLE
“Detailed reporting and lead management CRM”
Overall, my experience with the customer service teams and developers was positive. They assisted with aligning the tool to our business model.
Software Engineer
50M - 250M USD, MiscellaneousCRITICAL
“Review Dynamics CRM (Legacy)”
The software provides great user experience and design. It is secured and user friendly as well. The customer support is really nice and has great tracking metrics. The reports can be customized on daily basis and in build graphs are also on point. I do recommed this software.
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Reviewer Insights for: Dynamics CRM (Legacy)
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Performance of Dynamics CRM (Legacy) Across Market Features
Dynamics CRM (Legacy) Likes & Dislikes
The customization of the Dynamics platform has allowed our national teams to manage leads and generate reports that meet the needs of individual business units.
Great customer support, in built graphs and so on.
i like how i am able to get report through our multichannel on this tool. it is a very straight forward tool
While the reporting is robust, the UX is not favored by sales team members.
I do face some issues while mailing. There is a glitch while sending and recieving mails.
i do not experience issues from my usage of dynamics CRM
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Dynamics CRM (Legacy) Reviews and Ratings
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- National Healthcare Marketing Lead1B-10B USDConstructionReview Source
Detailed reporting and lead management CRM
Overall, my experience with the customer service teams and developers was positive. They assisted with aligning the tool to our business model. - E-Channels/Digital Products And Sales1B-10B USDBankingReview Source
well integrated
this is an easy tool to setup and use as well, which also gives the option of customizing to any format we want it. it comes with a whole lot of features. and helps us manage our customer base very well. i will say it has been a good experience working with this tool. - Store Executive50M-1B USDEnergy and UtilitiesReview Source
Microsoft Dynamics product review
Dynamics CRM is a core tool used in my organisation and in my department we use it to manage customer information and measure their credit status, then we can use the metrics to either assign or deny requests for loans and so on. It is very efficient in what it does and has useful features which helps us stay on track with work. It connects different departments by providing relevant information. - IT Manager PMO50M-1B USDRetailReview Source
Relationship to Grow Business
The product provided the ability to drive multiple marketing campaigns across different channels & consolidate responses for improve lead management. - Information Technologist1B-10B USDInsurance (except health)Review Source
An omnicannel solution of maintaining commucation with our target segment
The product has been very useful in identifying leads; Similarly, customer feedback has improved as well as our market performance.
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