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  1. Home
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  3. Ekara
Logo of Ekara

Ekara

byip-label
in
4.6

Overview

Product Information on Ekara

Updated 19th October 2022

What is Ekara?

Ekara is real disruptive technology that is able to identify and diagnose malfunctions in customers’ digital services on internet platforms or intranet applications (web, mobile, business, thick client, Citrix, voice, etc.) on any type of device (desktop, mobile). Ekara caters for all environments, including cloud (Azure, AWS, Google, OVHcloud, Alibaba Cloud, etc.).

Ekara Pricing

Ekara is typically priced per execution for Robot monitoring and per number of pages views for Real User Monitoring.

Ekara Product Images

Executive View (RUM & Robots)
Executive View (RUM & Robots)
Real Time Console
Real Time Console
Google Web Vitals
Google Web Vitals

Overall experience with Ekara

IT Associate
30B + USD, Manufacturing
FAVORABLE

“Product Offers Easy Navigation, High Performance, and Deep Analytical Capabilities”

5.0
Jan 5, 2026
Easy to use, working at an impressive performance level, bringing in what's most needed in a nice looking package.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Since its establishment in 2001, ip-label has been oriented towards aiding businesses in the management and optimization of their essential applications. The company offers products and services concentrating on enhancing the availability and response times of the critical applications that drive business success. This strategic focus is with the intent to help companies boost their audience reach, revenue, and productivity. ip-label operates globally across more than 25 countries and maintains over 200 measurement points worldwide, measuring and analyzing over ten billion data items daily. The critical goal of the company is to adjust to the demands of digital transformation and help organizations increase the satisfaction levels of their users.

Company Details

Updated 12th September 2025
Company type
Private
Year Founded
2001
Head office location
LA GARENNE COLOMBES, France
Number of employees
51 - 200
Website
https://ekara.ip-label.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Ekara
Reviewer Insights for: Ekara

Ekara Likes & Dislikes

Like

Ease of use, performance of UI, deep analysis

Like

Low/No code user interface, easy to use/deploy bots so that you can get your most strategic customer journeys or transactions monitored in days and improved on a day to day basis. Capabilities to support many types of user interfaces as well as APIs Quality of dashboards

Like

The ability to monitor applications performance in real time is a major asset. This allow us to quicly detect problems and act to avoid service interruption. I would also like to emphasize the quality of customer support provided with responsive and helpful assitance/ressources to resolve issues quickly as well as conitnuous improvement and regular updates and addind new features.. that's shows IP Label commitment to improving their product based on users feedback.

Dislike

Missing properties in some features

Dislike

Integration with test management software. No AI capabilities to date

Dislike

I don't dislike the solution.. however, some points/features still require improvement/changes/update.. We work with IP Label to improve some services such as - High availabilty and the the automatic recovery/resynchronisation - SSO part need to be review/update - Adding some feature more user-friendly to gain time, bring value from the interface to have shortcut, link, details available in some interface module/menu

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Peer Discussions

Ekara Reviews and Ratings

4.6

(18 Ratings)

Rating Distribution

5 Star
61%
4 Star
39%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.7

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    10B+ USD
    Manufacturing
    Review Source

    Product Offers Easy Navigation, High Performance, and Deep Analytical Capabilities

    5.0
    Jan 5, 2026
    Easy to use, working at an impressive performance level, bringing in what's most needed in a nice looking package.
  • BU Director
    1B-10B USD
    IT Services
    Review Source

    Ekara Noted for Accessibility, With Feedback on User Preferences and Challenges

    4.0
    Aug 6, 2025
    Ekara is a great and use to use product. Ekara's team is very professional and support our team optimizing the use of the product.
  • Manager, Human Resources
    10B+ USD
    Banking
    Review Source

    Real-Time Monitoring Enhances Service Stability and Prompt Issue Detection

    4.0
    Jul 9, 2025
    Ekara offers us real-time monitoring capabilities that allow us to detect and react quickly to availability and performance issues. This contributes to a better stability of our services and an improved and user experience.
  • Manager of IT monitoring
    10B+ USD
    Manufacturing
    Review Source

    Efficient end user monitoring tool for all types of applications

    5.0
    Jul 15, 2025
    The vendor is always available for any topic or issue to manage quickly. Very good communication with Purchasing department and service owners to discuss about their applications
  • Director of IT
    <50M USD
    IT Services
    Review Source

    Intuitive Platform Offers Deep Integration and Insights

    5.0
    Jul 21, 2025
    Ekara by IP-Label has been a reliable solution for monitoring and improving the performance of digital services of our customers. The platform is very intuitive, integrates seamlessly with our existing stack and provides deep synthetic monitoring insights.
Showing Result 1-5 of 18

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