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  3. Elastic Observability
Logo of Elastic Observability

Elastic Observability

byElastic
in
4.4
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Elastic Observability

Updated 13th October 2025

What is Elastic Observability?

Elastic Observability is a software designed to enable organizations to monitor and analyze distributed infrastructure and applications by integrating data from logs, metrics, traces, and uptime information. The software aggregates and visualizes operational data in real time, enabling detection of performance bottlenecks and failures across cloud-based, hybrid, and on-premises environments. It assists teams in troubleshooting, root cause analysis, and maintaining system reliability by offering search, filtering, and alerting features. Elastic Observability addresses the business problem of fragmented monitoring by providing a unified platform to streamline incident response and improve visibility into application and system performance.

Elastic Observability Pricing

Elastic Observability software uses a subscription-based pricing model with multiple tiers based on feature access and usage levels, including resource consumption such as data ingest and retention. The software offers usage-based pricing for cloud deployments and supports annual or monthly billing cycles.

Overall experience with Elastic Observability

Sales Systems Engineer
250M - 500M USD, IT Services
FAVORABLE

“Unified Platform Correlates Logs and Metrics With AI Anomaly Detection Features”

5.0
Jan 30, 2026
It delivers unified visibility across logs, metrics, APM, and RUM with lightning-fast search powered by Elasticsearch, making it perfect for SREs and cybersecurity teams handling complex, hybrid environments. AI-driven anomaly detection and customizable dashboards proactively resolve issues, slashing MTTR and boosting system resilience.
Engineer
500M - 1B USD, Hardware
CRITICAL

“Not a cheap service. Support can be better.”

3.0
Mar 2, 2024
The product seems reasonably stable overall. The scability is usually my main concern. The price can be more competitive while many vendors offer similar features. Support has been improved compared with a year ago.

About Company

Company Description

Updated 25th July 2024

Elastic enables organizations to securely harness search-powered AI so anyone can find the answers they need in real-time using all their data, at scale. By integrating AI with search technology, it facilitates the discovery of actionable insights from large volumes of both structured and unstructured data, addressing the need for real-time, scalable data processing. Our Elasticsearch Platform delivers search-powered AI for observability, security and search. Companies can now solve real-time business problems and achieve better business outcomes by taking advantage of massive amounts of structured and unstructured data, securing and protecting private information more effectively, and optimizing infrastructure and talent resources more efficiently. Elastic’s complete, easy-to-use cloud-based platform offers solutions in search, security, and observability, aimed at aiding businesses in leveraging AI technology securely and effectively.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2012
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
http://www.elastic.co

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Elastic Observability
Reviewer Insights for: Elastic Observability
Deciding Factors: Elastic Observability Vs. Market Average
Performance of Elastic Observability Across Market Features

Elastic Observability Likes & Dislikes

Like

Unified full-stack visibility seamlessly correlates logs, metrics, APM traces, and RUM data into one platform. AI-driven anomaly detection Zero-config machine learning automatically surfaces issues, predicts failures, and provides actionable insights via the AI Assistant-reducing MTTR by 50% to 70% in real world deployments. Scalable OpenTelemetry supports Native OTel integration with 400 integrations handles petabyte-scale hybrid/multicloud environments effortlessly, plus Streams for automatic AI-powered log parsing without complex pipelines.

Like

overall is stable.

Like

The search capabilities are amazing in terms of log analysis and the agents capability to support multiple hosts is great (on prem servers, jetsons/bots, ec2, pis, etc.)

Dislike

Steeper learning curve for newbies The sheer power of its unified search and AI features means it takes a week or two to master all the advanced correlations, but once youre in its magic. Resource hungry on tiny setups in very small dev environments (4gb RAM), Elasticsearch can feel heavy during initial indexing, though it flies in production-scale deployments with proper sizing. Too many great options! The dashboard customization is so extensive that you can get analysis paralysis choosing between 20 visualization types-but thats a luxury problem when everything just works so well.

Dislike

Sometimes the upgrades between major releases are not straightforward/seamless, and lead to failure. Performance due to CPU or memory usage is usually my concern. It has rigid upgrade options and lead to big jump on cost to overcome performance issues.

Dislike

The stability of the agents is a major concern right now and it can be quite resource intensive. Out of the box alerting and metrics on agent self metrics solution would be really helpful for very small teams.

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Peer Discussions

Elastic Observability Reviews and Ratings

4.4

(277 Ratings)

Rating Distribution

5 Star
51%
4 Star
46%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
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Most helpful
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  • Sales Systems Engineer
    50M-1B USD
    IT Services
    Review Source

    Unified Platform Correlates Logs and Metrics With AI Anomaly Detection Features

    5.0
    Jan 30, 2026
    It delivers unified visibility across logs, metrics, APM, and RUM with lightning-fast search powered by Elasticsearch, making it perfect for SREs and cybersecurity teams handling complex, hybrid environments. AI-driven anomaly detection and customizable dashboards proactively resolve issues, slashing MTTR and boosting system resilience.
  • ENGINEER
    10B+ USD
    Consumer Goods
    Review Source

    Platform Setup Is Simple Yet Agent Resource Use And Stability Raise Concerns

    4.0
    Oct 11, 2025
    Managed elastic cloud was very easy to manage and set up. There are a lot of out of the box dashboards, integrations, and other resources but it was lacking to some extent for a robotics product for observability. Platform automation works really well but log retention requires partial manual intervention sometimes due to erratic agent activity. Overall experience was amazing in terms of building it out from scratch.
  • IT Manager
    10B+ USD
    Software
    Review Source

    Corporate Observability Enhanced by Elastic Stack Despite Past Scaling Obstacles

    5.0
    Oct 30, 2025
    We have built our entire corporate observability solution on the elastic stack over the past 10 years. elastic has been a great partner in helping us achieve our goals. We have had good direct relationships with people at elastic who have been able to provide us answers to specific questions we have had
  • Engineer
    50M-1B USD
    IT Services
    Review Source

    Four Years With Elastic: Robust Service Yet Documentation Needs Improvement

    5.0
    Nov 6, 2025
    Overall experience is really good. I have been using Elastic for more than 4 years now
  • Director of IT
    50M-1B USD
    Banking
    Review Source

    Multi-Year Collaboration Enables Influence on Long-Term Product Evolution and Roadmap

    5.0
    Oct 30, 2025
    Exceptional multi-year collaboration from incubation to roll-out and adoption, both to support us day to day, but also giving us the ability to influence longer term roadmaps
...
Showing Result 1-5 of 295

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