Overview
Product Information on Enterprise Process Center
What is Enterprise Process Center?
Enterprise Process Center Pricing
Overall experience with Enterprise Process Center
“Structured Documentation and Governance With Slow Performance on Large Files”
About Company
Company Description
Interfacing helps organizations streamline processes, execute digital transformation strategies, ensure regulatory compliance, and support continuous improvement through innovative solutions, including generative AI capabilities. The company offers a platform that includes tools for Business Process Management (BPM), Quality Management Systems (QMS), Governance, Risk, and Compliance (GRC), Document Management Systems (DMS), Low-Code (LC) development, Business Continuity Management (BCM), and Enterprise Architecture (EA). Interfacing specializes in serving highly regulated industries and complies with global standards, including ISO 27001 certification, GDPR compliance, CFR Part 11 compliance, and Computer System Validation. With offices worldwide, Interfacing supports clients in achieving operational and compliance goals.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Enterprise Process Center
Performance of Enterprise Process Center Across Market Features
Enterprise Process Center Likes & Dislikes
It's very easy to find and update information whenever needed. It keeps everything documented and very easy to track.
1. the ability to completely modernize our legacy applications 2. exceptional support and training 3. user friendly interface for process mapping, application development and application support as an admin user
EPC is user friendly and has numerous capabilities on top of more elementary tools, such as Visio.
what i dislike is some part of tool is slow like working with large documents.
1. steep initial learning curve but that is not uncommon for a product like this 2. cost 3. platform upgrades causing issues on the back end that were not found during user acceptance testing
The customization. There are many instances where our organization would like to remove/hide certain aspects of the UI if we are not using them. (I.e., in the details tab, many accordion options are not used, but can't be hidden.)
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Enterprise Process Center Reviews and Ratings
- DATA AND ANALYTICS MANAGER10B+ USDBankingReview Source
Structured Documentation and Governance With Slow Performance on Large Files
My overall experience has been good. It helps me in organizing the process in a very structured format. This gives me good visibility for documentation and governance. It's also reliable and keeps everything organized, so overall my experience is great. - Manager, Technology Partner1B-10B USDTravel and HospitalityReview Source
Outstanding Vendor with Exceptional Products and Support
Our overall experience with Interfacing has been great. Their products have been instrumental in transitioning numerous legacy applications and processes from outdated and stagnant environments to their modern, fully supported DBP and EPC platforms. This has significantly improved our operational efficiency and system reliability. Interfacing not only offers an excellent product but also has a great support team. They provide comprehensive training and support for both our administrative and front end users, ensuring everyone is well equipped to use their products effectively. - Business Process Mapping Engineer1B-10B USDBankingReview Source
Great Platform with Opportunities to Improve EPC Tool Customization
Support and communication has been outstanding. Our dedicated contract was highly valuable in learning best practices to federate the Interfacing EPC tool throughout the organization. - Principal Consultant<50M USDMiscellaneousReview Source
Interfacing Team Seizes AI Integration for Streamlined Enterprise Process Centre
The Interfacing team provides a fantastic product and service to their Customers. They are always open to development ideas and are very proactive in continuous product development to bring cutting edge ideas and technologies to their Customers. - Business process office manager50M-1B USDHealthcare and BiotechReview Source
Experiencing Exceptional Customer Service with Efficient Problem Resolution
Customer service is excellent. They respond quickly to our queries with a very good problem resolution rate. They listen to our needs and adapt their solution to meet them. Frequent updates to improve the product and keep up with emerging technologies (e.g. AI).