Overview
Service Information on Ericsson IT Services for Communications Service Providers, Worldwide
What is Ericsson IT Services for Communications Service Providers, Worldwide?
Ericsson IT Services for Communications Service Providers, Worldwide Pricing
Overall experience with Ericsson IT Services for Communications Service Providers, Worldwide
“Ericsson- The Best Telecom Vendor”
“Reliable but not enthusiastic with the desire to learn new knowledge of customers”
About Company
Company Description
The company aims to establish links that can open up unimaginable possibilities. Its vision is a world where unrestricted connectivity improves lives, revolutionizes businesses and leads the way to a sustainable future. The firm fosters an ethos of determination, professionalism, respect, and integrity. It welcomes potential partners, consumers, and customers to join in its mission of imagining a more optimistic future for everyone. The company's focus is on making this future a reality, by providing solutions to improve connectivity which, in turn, aids in the betterment of lives and businesses.
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Reviewer Insights for: Ericsson IT Services for Communications Service Providers, Worldwide
Performance of Ericsson IT Services for Communications Service Providers, Worldwide Across Market Features
Ericsson IT Services for Communications Service Providers, Worldwide Likes & Dislikes
I liked the RAN and Core products which were the best in the industry till date. Their products supported multi- radio technology such as LTE, UMTS and GSM technology in the single box know as DUS. Also, the MME- SGSN are latest updated to NFV (Network Functions Virtualization) which are too easy for any expansion and operations.
their products are standards in the industry
Very responsive, good quality resources, keep commitments, offering good support
In services terms, there were some concerns leading to the TAT which were not fulfilled and were very wage!
The provided documents was not detailed. Customers face some difficulties to be able to integrate and operate vendor's product
need more thought leadership, hear more about ITSM, more on BMC DWP platform, tell us how to become more efficient
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Ericsson IT Services for Communications Service Providers, Worldwide Reviews and Ratings
- RF Planning & Dimensioning10B+ USDTelecommunicationReview Source
Ericsson- The Best Telecom Vendor
Working with Ericsson was the best part in my career due to it's always supportive and professional technical team along with the best of the telecommunication products for RAN and Core that are easy to understand, maintain and operate. - Director - Information Services1B-10B USDTelecommunicationReview Source
Initial start had some bumpy roads but eventually smoothed out
Very responsive to feedback and addressing needs. Initially, too much touch from our company's perspective for a managed services agreement but took well to the feedback/coaching. It has improved. Also, may not have had as much bench strength as conveyed in the pitch to obtain the business. Generally, the resources supplied to the engagement have been good. Strong sense of ownership with less touch from our organization. But still opportunities to improve. They could be more forward thinking and guide us on direction/innovation given experience with other customers. - Head of IT Application Maintenance1B-10B USDTelecommunicationReview Source
Needs to accelerate on the introduction of automation and artificial intelligence tool
Ericsson provides us managed services for IT stack for 3 Brand, the strenghts are skills, competencies and readiness. We experements that the methodoly used are not so advanced and the introduction of the automation don't seem to be the top priority in the application management way of work. - EXPERT CS CORE NETWORK ENGINEER1B-10B USDTelecommunicationReview Source
Modern and effective EMS
Ericsson's ENM is a modern and effective EMS for managing telco NEs. It is much faster and easier to use compared to the older version, OSS-RC. It is virtualised, not in the cloud manner, but as a mini and closed virtualization platform. - Managing Director<50M USDTelecommunicationReview Source
Excellent work preparing our Technology and Business Strategy Plan.
The Ericsson Team provided the knowledge and guidance we expected. All teams worked effectively towards completing our Technology and Business Strategy Plan.