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Logo of HCLTech IT Services for Communications Service Providers, Worldwide

HCLTech IT Services for Communications Service Providers, Worldwide

byHCLTech
in IT Services for Communications Service Providers, Worldwide
4.7

Overview

Service Information on HCLTech IT Services for Communications Service Providers, Worldwide

Updated 13th October 2025

What is HCLTech IT Services for Communications Service Providers, Worldwide?

HCLTech IT Services for Communications Service Providers is a software designed to support telecommunications organizations in managing their IT operations and digital transformation initiatives. The software delivers solutions for network modernization, automation, cloud migration, digital customer engagement, and business support optimization. It addresses business requirements such as enhancing operational efficiency, improving service delivery, accelerating time to market for new telecom offerings, and managing the complexity of evolving networks and platforms. The software enables communication service providers to streamline workflows, integrate multiple systems, and securely scale infrastructure to meet changing demands. It also supports compliance and regulatory needs relevant to the telecommunications sector.

HCLTech IT Services for Communications Service Providers, Worldwide Pricing

The service employs a flexible pricing model based on the scope of services required by communications service providers, which may include managed services, consulting, transformation, and support. Pricing typically varies depending on the complexity, level of customization, and duration of engagement as determined by the specific needs of the client organization.

Overall experience with HCLTech IT Services for Communications Service Providers, Worldwide

MANAGER HYBRID CLOUD
3B - 10B USD, IT Services
FAVORABLE

“Working with the teams of HCL is a great experience with a lot of mutual respect.”

5.0
Apr 22, 2022
HCL has a very good understanding of the actual business we are in and is able to deliver value and a compelling story for joint future growth into our market.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 17th October 2023

HCLTech  (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1976
Head office location
Noida, Uttar Pradesh, HCL Corporation Pvt. Ltd. Corporate Towers, HCL Technology Hub, Plot No 3A, Sector 126, India
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
www.hcltech.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: HCLTech IT Services for Communications Service Providers, Worldwide
Performance of HCLTech IT Services for Communications Service Providers, Worldwide Across Market Features

HCLTech IT Services for Communications Service Providers, Worldwide Likes & Dislikes

Like

HCL has a good commercial understanding of our needs, with the ability to adapt the solution based on our customers market requirements. The selection process took us about 2 years, the transition was performed in a very short timeframe with almost no slippage on the proposed planning. By working with HCL, we also get access to a broader portfolio of their services and can start accelerating our own and our customers businesses to a much higher level.

Like

Resourcing flexibility and telecom domain experience.

Like

HCM resources provided by vendor were, very skilled. Account manager and sales executive were very supportive and extremely professional. I really enjoyed working HCM technical and functional resources.

Dislike

The changeover from contract signature to transition phase brings in new teams from HCL. The handover from the bid team towards the transition team did not always go as expected. Because of the size of the team that HCL brings in, the additional workload for our team spiked in order to bring everyone from HCL up to speed with extensive knowledge transfer sessions, bringing in new tooling and new services. If you're working the first time with local, nearshore and offshore teams, the coordination and project management is a challenge. Mainly due to time zone differences, language and collaboration over sometimes difficult data connections.

Dislike

Resource training and onboarding takes 3-4 weeks, can be done a bit faster.

Dislike

offshore resources availability

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Peer Discussions

HCLTech IT Services for Communications Service Providers, Worldwide Reviews and Ratings

4.7

(18 Ratings)

Rating Distribution

5 Star
61%
4 Star
39%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.7

Delivery & Execution

4.5

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER HYBRID CLOUD
    1B-10B USD
    IT Services
    Review Source

    Working with the teams of HCL is a great experience with a lot of mutual respect.

    5.0
    Apr 22, 2022
    HCL has a very good understanding of the actual business we are in and is able to deliver value and a compelling story for joint future growth into our market.
  • Technology Manager
    10B+ USD
    Telecommunication
    Review Source

    HCL : Leading the way in communication services.

    5.0
    Apr 29, 2022
    HCL has provided exceptional services to us with a good mix of dev, sdet and ops resources well versed in telecom domain.
  • Sr Manager HR Services
    10B+ USD
    Telecommunication
    Review Source

    Very good experiance with HCM proejct

    4.0
    Apr 22, 2022
    My experience for HCM resources is wonderful. Resources are very knowledgeable and supportive. I am very appreciative of all HCM resources.
  • Cross Cloud Transformations
    1B-10B USD
    Telecommunication
    Review Source

    Very strong negotiation team, however implementation requires focus

    4.0
    Apr 12, 2022
    Very strong negotiation team, however due to the "war on talent" there were several hick-ups to implement the project (lack of skilled people).
  • DIRECTOR DATA ARCHITECTURE AI/ML
    10B+ USD
    Telecommunication
    Review Source

    Highly professional with deep industry expertise and practice.

    5.0
    Apr 25, 2022
    Highly professional with deep knowledge and practice in industry.
Showing Result 1-5 of 19

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