• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Hearsay Social
Logo of Hearsay Social

Hearsay Social

byHearsay Systems
in Social Marketing Management (Transitioning to Social Media Management and Listening)
4.2

Overview

Product Information on Hearsay Social

Updated 13th October 2025

What is Hearsay Social?

Hearsay Social is a software designed to assist financial services firms in managing and optimizing their digital communications across social media channels. The software enables organizations to maintain compliance with industry regulations by providing supervision and archiving features while allowing users to publish content and engage with clients through integrated social networks. It streamlines workflows for advisors by automating content sharing, monitoring interactions, and supporting brand consistency and regulatory requirements. The software addresses business challenges related to oversight, productivity, and customer engagement in digital channels, helping firms manage risks and improve operational efficiency in social media interactions.

Hearsay Social Pricing

Hearsay Social software uses a subscription-based pricing model that typically charges organizations on a per-user or per-seat basis. The software includes different feature tiers, with pricing varying depending on the number of users and the level of functionality selected.

Overall experience with Hearsay Social

Golbal HR Delivery Director
10B - 30B USD, IT Services
FAVORABLE

“Hearsay helps you to stay connected with your social media sites share anything in one go”

5.0
Dec 31, 2021
Hearsay Social is actually a cloud-based Social Customer Managing software suite ideally designed for financial services firms. The analytics functionality helps you to monitor customer interaction with relevant social media promotions, ensure rigorous enforcement and also address the needs of monitored financial firms through pre-approval procedures, real-time alerts and violation resolution.
Computer Specialist
30B + USD, Finance (non-banking)
CRITICAL

“Connect with your potencial customer, send essential information from different channels.”

3.0
Apr 17, 2021
Very well thought out and designed for the company, specific and customized functions to connect and relate more efficiently between financial advisors and end customers, I like its interface, stable and secure operation, organized and visible work panel, satisfactory chat and user experience, covers the professional requirements appreciated by the company.

About Company

Company Description

Updated 7th December 2023

Hearsay Systems is a company focused on transforming the interaction between clients and financial service providers. Their product, the Hearsay Client Engagement Platform, is utilized by over 200,000 advisors and agents. This tool is designed to enhance business relationships through intelligent and authentic growth strategies. Users are provided myriad directions and opportunities to capture online communications, all in an effort to augment sales and ensure the provision of high-quality service. Hearsay's platform is operative on a SaaS model, assisting financial companies to expand their reach while maintaining regulatory compliance. The main office is situated in San Francisco, but the span of business operations extends to various locations in North America, Europe, and Asia.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://www.hearsaysystems.com

Do You Manage Peer Insights at Hearsay Systems?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Hearsay Social
Deciding Factors: Hearsay Social Vs. Market Average
Performance of Hearsay Social Across Market Features

Hearsay Social Likes & Dislikes

Like

It makes it easy to set your initiatives, hire your clients, provide conversation flow, track and save conversation data for a lot of exclusive occasions, and finally present a review to your very own report. This is a perfect site to monitor and document social media accounts. You can build and schedule data within it, or even share data from it. Save the big time.

Like

Its main functions perform very well and the expected result is obtained in content management, integration of social networks and performance metrics, its implementation in the cloud is very simple and favors its daily use, communication with the client becomes more important and the ideal content is sent at the expected time, the action lists are of great help to improve the planning and management of the financial advisor, a great advantage to minimize errors and save time.

Like

Best thing is, we can market our content across multiple platforms with a single click. This saves us lot of time which we used to waste earlier. Their system is so user-friendly that you can start working comfortably on it in as soon as your first or second interaction with the system. Also, their system is very intelligent that they suggests you with latest campaigns which suits our purpose. Their support team is an excellent factor to like them too.

Dislike

Often the website doesn't let me modify the time to publish. The post is already planned and I'm going to reschedule it for some reason. I occasionally get a notification that means it can't be modified. I will only consider using Hearsay to monitor and manipulate but not to construct or share posts.

Dislike

No functional criticism, possible improvements in limited or rigid options to improve the scope of professional digital marketing in the company, slower than expected updates.

Dislike

So far, there is nothing that we dislike about the system. But for the sake of saying, we faced a lag in response from the system once, but it never repeated. The pricing might feel bit on the higher side for small and medium enterprises. However, undoubtfully, hearsay social is a value for money.

Top Hearsay Social Alternatives

Logo of Zoho Social
1. Zoho Social
4.4
(343 Ratings)
Logo of Hootsuite
2. Hootsuite
4.3
(319 Ratings)
Logo of Sprout Social
3. Sprout Social
4.2
(233 Ratings)
View All Alternatives

Peer Discussions

Hearsay Social Reviews and Ratings

4.2

(42 Ratings)

Rating Distribution

5 Star
29%
4 Star
67%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Golbal HR Delivery Director
    10B+ USD
    IT Services
    Review Source

    Hearsay helps you to stay connected with your social media sites share anything in one go

    5.0
    Dec 31, 2021
    Hearsay Social is actually a cloud-based Social Customer Managing software suite ideally designed for financial services firms. The analytics functionality helps you to monitor customer interaction with relevant social media promotions, ensure rigorous enforcement and also address the needs of monitored financial firms through pre-approval procedures, real-time alerts and violation resolution.
  • Software Engineer
    10B+ USD
    Healthcare and Biotech
    Review Source

    Best tool out there for social media marketing!

    4.0
    Apr 22, 2021
    Hearsay social is the best inclusion we brought to the company in the recent past. It takes care of all the issue related to our marketing needs. We are now able to carry out marketing on all social media platforms in a single click. We create the content, upload and one button does the job. Additionally, their support and training guide is also excellent. Overall, its a great platform.
  • Marketing Project Management Specialist
    1B-10B USD
    Services (non-Government)
    Review Source

    An automated digital marketing tool

    4.0
    Apr 22, 2021
    Its is one of the most complete analytical advice tools on social networks to meet strategic financial or commercial objetives in a strategic and simple way, it allows interaction with users in the main media on the internet necessary to keep organizations at the forefront
  • Computer Specialist
    10B+ USD
    Finance (non-banking)
    Review Source

    Connect with your potencial customer, send essential information from different channels.

    3.0
    Apr 17, 2021
    Very well thought out and designed for the company, specific and customized functions to connect and relate more efficiently between financial advisors and end customers, I like its interface, stable and secure operation, organized and visible work panel, satisfactory chat and user experience, covers the professional requirements appreciated by the company.
  • Senior Software Engineer
    1B-10B USD
    IT Services
    Review Source

    Improves the customer and advisor experience

    4.0
    Apr 26, 2021
    It is an advisory platform related to interactions in social networks necessary today for the commercialization of many companies, with a fast and scaled interface to improve the professional experience
...
Showing Result 1-5 of 42

Recommended Gartner Insights

  • Market Guide for Social Marketing Management (Transitioning to Social Media Management and Listening)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.