Overview
Product Information on HighRadius Accounts Payable Automation
What is HighRadius Accounts Payable Automation?
HighRadius Accounts Payable Automation Pricing
Overall experience with HighRadius Accounts Payable Automation
“System Delivers Time Savings on Repetitive Tasks with Increased Consistency”
About Company
Company Description
HighRadius is a company that specializes in developing autonomous software solutions primarily targeted towards the Office of the CFO. The company's core product is a cloud-based autonomous platform that is data-driven and has the ability to change its behavior based on transient transactional data. This software can efficiently digitize order-to-cash, treasury, and record-to-report processes, featuring modern capabilities like artificial intelligence, robotic process automation, natural language processing, and no-code platforms. HighRadius's unique proposition combines the functionality of an application software vendor with a middleware platform for AI or RPA, thereby delivering measurable business outcomes, including DSO reduction, working capital optimization, bad-debt reduction, reduced month-end close timelines, and improved productivity in under six months.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About HighRadius Accounts Payable Automation
Reviewer Insights for: HighRadius Accounts Payable Automation
HighRadius Accounts Payable Automation Likes & Dislikes
Human time and effort savings in the full Accounts Payable business process by automating redundant tasks with increased speed and accuracy. This enables the AP analysts to review simple items and spend time investigating complex itesm and developing new workflows. The people using the system, and the system itself, are constantly evolving, so with the simple tasks out of the way, more time can be spent on continuous improvement. The product is not just a repetitive task box, it's part of the team; and, therefore can be seen as an individual FTE or tech-teammate to augment the existing human FTEs. In addition, the ability to track ROI in all stages of the process is a big plus for our team to resolve urgent payments or other issues.
About the product- The wide range of options available to end users, makes it flexible, scalable with About the service- the support team is excellent
Invoice automation reduces manual entry. Integration with multiple ERPs.
Single sign-on simplicity, more agency in real-time report writing, and the inherent nuance of working in two separate systems.
As an area for improvement - 1) To expand the acceptable ANSI X12 formats for 810 2) I understand we are using a customized version but it would be beneficial to have some enhanced capabilities upfront, rather than having it as a change request 3) There are occasional delays in resolution timelines btu the team manages to effectively address them once highlighted
Some reporting features could benefit from more customization options. Some customization features require vendor support, which can delay changes and limit flexibility and processing invoces.
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Peer Discussions
HighRadius Accounts Payable Automation Reviews and Ratings
- Director of FinanceGov't/PS/EdEducationReview Source
System Delivers Time Savings on Repetitive Tasks with Increased Consistency
Overall, the collaborative relationship between the two teams, driven by the Account Manager who optimizes the key processes and technology, has exceeded our expectations. We created a trusted-relationship between the Account Manager and the Company Process Owner so joint challenges can be resolved together both effectively and efficiently. The Account Manager "captains" the tickets and advocates for our Company's technical resources when necessary, e.g., software engineers and C-Level Strategy. The product requires alignment between the organizations and the Company's Process Owner/s and the Account Management Team are the human integratioin in the "people, process, technology" best practices loop. - Manager of IT Services10B+ USDManufacturingReview Source
customer-centric Team and a solution with opportunities
The team has been very customer centric; they actively listen, understand the requirements and demonstrate willingness to support - Finance Manager1B-10B USDManufacturingReview Source
Platform Streamlines AP Operations But Customization Options Remain Limited
Our experience has been positive. The platform has streamlined our AP operations, reduced manual work, and improved visibility across processes-especially invoice status. - Finance Manager50M-1B USDHealthcare and BiotechReview Source
Product Minimizes Hand-Keying While Early Use Reveals Some Operational Hiccups
The system, for the most part, performs well and fulfills our needs. We had some hiccups upon our initial implementation but the customer service team has worked along side us to iron out any issues we have. - Director of Finance1B-10B USDTravel and HospitalityReview Source
Team Collaboration and Customization Stand Out Despite Reporting Limitations Noted
The team has a true partnership mentality ensuring our goals are being achieved and they are continually upgrading the product to deliver results.