Overview
Product Information on K-NOW
What is K-NOW?
K-NOW Pricing
Overall experience with K-NOW
“Transparent Structure and Practical Insights Make K-NOW a Reliable Daily Reference”
About Company
Company Description
Knowmore, based in France, brings digital adoption facilitation to the forefront of the business landscape. Primarily assisting large corporations in over 20 nations, the company aims to ease the transition and daily usage of web and mobile enterprise applications for approximately one million users. At the core of its service offering, Knowmore strives to combine practical usage with immersive learning. Anonymous user journeys and experiences are measured by application managers of varying departments, ensuring a holistic approach. Users benefit from real-time guidance and advice through the application GPS and dynamic e-learning content from the Knowmore application simulator. With a focus on memorization and appropriation, Knowmore seeks to streamline digital adoption while delivering considerable savings and efficiency gains. Its technology currently supports numerous sectors, enhancing the functionality of more than 150 different business applications.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: K-NOW
Performance of K-NOW Across Market Features
K-NOW Likes & Dislikes
1. The Platform provides clear, well-organized information that is easy to understand and apply 2. The user interface is intuitive, making navigationand searching for content very efficient 3. The quality and relevance of content are consistenctly high and helpfull for real-worl use cases
1. The software creates in-app guides, tooltips, and messages that significantly smooth out the onboarding process and help users learn applications without external training. 2. The software's user-friendly interface and intuitive builder tools make it accessible for both technical and non-technical users. 3. The software offers multilingual and contextual support help delivered with the application rather than directing users elsewhere.
I personally like the multilingual and localization support. Data or feedback when integrated helps us improve the guidance over time. It helps within application instead of opening external support.
1. Some advanced features could benefit from more detailed guidance or examples, especially for new user 2. Certain sections of the contentcould be updated or expanded more frequently to cover emerging topics 3. Performance can occasionally feel slower when accessing content with a large amount of data, although this does not happen often
Advanced targeting and administration can be less intuitive at scale, and large enterprise deployments may require additional setup and coordination
Nothing that i have disliked so far.
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Peer Discussions
K-NOW Reviews and Ratings
- IT SPECIALIST1B-10B USDManufacturingReview Source
Transparent Structure and Practical Insights Make K-NOW a Reliable Daily Reference
overall, the experience with K-NOW has been excellent. The platform is easy to use and provides valuable insights that are relevant for daily work and decision making. The content is well structured, practical, and continuously updated, which makes it reliable as a reference. so far, everything has worked smoothly, and any minor challenges were easy to resolve - CUSTOMER SERVICE & SUPPORT ASSOCIATE<50M USDServices (non-Government)Review Source
Software Ensures Data Security but Faces Difficulties in Global Integrations
1. The software has great security practices, it has secured encrypted communication between clients and servers, also data collection is focused on usage behavior rather than sensitive business data. 2. The software integrates with a wide range of enterprise and web applications, just to name a few: CRM Platform, HR Platform, ERP solutions. 3. Plugging systems can be difficult to deploy in very large or global enterprise environments 4. User interface and administrative permission settings could be improved. - CHANGE MANAGEMENT LEAD<50M USDHealthcare and BiotechReview Source
Real-Time Guidance Enhances Usability for All and Supports Multilingual Localization
It provides real-time in context help where it is required instead of creating confusion and friction. It is very easy to use even for non-technical users. - Human Resource Officer50M-1B USDTransportationReview Source
Flexible trigger options for new feature awareness improve user onboarding process
It provides the most effective way to create in-app guides, tooltips and messages that help smooth out the onboarding process by having all users click through the onboarding tours. - Senior Application Engineer1B-10B USDManufacturingReview Source
Powerful platform to build fantastic tours and helpbar for quick announcements in the UI
Implementation was super straightforward and the builder tool is very intuitive which makes it very easy to put together an in-app announcement that enable users to tour around our new features.