Overview
Product Information on K-NOW
What is K-NOW?
K-NOW Pricing
Overall experience with K-NOW
“Flexible trigger options for new feature awareness improve user onboarding process”
About Company
Company Description
Knowmore, based in France, brings digital adoption facilitation to the forefront of the business landscape. Primarily assisting large corporations in over 20 nations, the company aims to ease the transition and daily usage of web and mobile enterprise applications for approximately one million users. At the core of its service offering, Knowmore strives to combine practical usage with immersive learning. Anonymous user journeys and experiences are measured by application managers of varying departments, ensuring a holistic approach. Users benefit from real-time guidance and advice through the application GPS and dynamic e-learning content from the Knowmore application simulator. With a focus on memorization and appropriation, Knowmore seeks to streamline digital adoption while delivering considerable savings and efficiency gains. Its technology currently supports numerous sectors, enhancing the functionality of more than 150 different business applications.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: K-NOW
Performance of K-NOW Across Market Features
K-NOW Likes & Dislikes
The seamless integration and segmentation is really valuable since we can trigger tooltips when certain user events happen.
Read Full ReviewI personally like the multilingual and localization support. Data or feedback when integrated helps us improve the guidance over time. It helps within application instead of opening external support.
Read Full ReviewVery easy to integrate with other platforms and our customer support specialist always keeps us updated with new features and troubleshooting.
Read Full Review
As we get more advanced and create advanced targetting, it is a bit challenging to understand which product tours are active.
Read Full ReviewCreating segments can take some time depending on the complexity of the data available.
Read Full ReviewTop K-NOW Alternatives
Peer Discussions
K-NOW Reviews and Ratings
- Human Resource Officer50M-1B USDTransportationReview Source
Flexible trigger options for new feature awareness improve user onboarding process
It provides the most effective way to create in-app guides, tooltips and messages that help smooth out the onboarding process by having all users click through the onboarding tours. - CHANGE MANAGEMENT LEAD<50M USDHealthcare and BiotechReview Source
Real-Time Guidance Enhances Usability for All and Supports Multilingual Localization
It provides real-time in context help where it is required instead of creating confusion and friction. It is very easy to use even for non-technical users. - Senior Application Engineer1B-10B USDManufacturingReview Source
Powerful platform to build fantastic tours and helpbar for quick announcements in the UI
Implementation was super straightforward and the builder tool is very intuitive which makes it very easy to put together an in-app announcement that enable users to tour around our new features. - SENIOR INFORMATION TECHNOLOGY ARCHITECT1B-10B USDManufacturingReview Source
Reliable tool to insert brief UI update guides and monitor user behavior
This tool is reliably linked to most of our platforms to provide detailed support articles, the support team is very helpful and the guides we developed had great results while onboarding users. - VP EMPLOYEE & HR DIGITAL10B+ USDManufacturingReview Source
Knowmore's Strengths and Challenges within our company
Knowmore is very dedicated to our company, always listening to expectations, opened to co-innovation