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  1. Home
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  3. Lexmark Managed Print Services
Logo of Lexmark Managed Print Services

Lexmark Managed Print Services

byXerox
in Managed Print Services in the Distributed Workplace
3.9

Overview

Service Information on Lexmark Managed Print Services

Updated 13th October 2025

What is Lexmark Managed Print Services?

Lexmark Managed Print Services is a software solution that assists organizations in managing and optimizing their print environment. The software provides tools for monitoring and controlling print devices, securing document workflows, and automating supply replenishment. It offers analytics for print usage, enabling businesses to gain insights into printing trends and identify opportunities for cost reduction. By centralizing print management, the software addresses challenges related to device maintenance, supply management, and document security, supporting business goals for efficiency, compliance, and resource utilization.

Lexmark Managed Print Services Pricing

Lexmark Managed Print Services operates under a service-based pricing model that typically includes fixed monthly or periodic charges depending on device usage, number of devices covered, and service level agreements. The service structure often encompasses hardware, supplies, maintenance, and support, with fees adjusted according to actual print volumes and the scale of deployment.

Overall experience with Lexmark Managed Print Services

IT Infrastructure Technician
50M - 250M USD, IT Services
FAVORABLE

“Great, but could be much better”

5.0
Aug 25, 2020
Lexmark managed printing services has massively helped our company when it comes to printing. Being able to sync our users to the domain account to effectively manage what people can print, where they can print and how much they can print.
IT Infrastructure Specialist
250M - 500M USD, IT Services
CRITICAL

“Keep Your Environment Under Control”

3.0
Aug 24, 2020
Basically, Lexmark Managed Print provides us more visibility using alerts and reports in order to see what our users are printing. By the way, collecting data information we were able to manage our environment in a different way than we used to do.

About Company

Company Description

Updated 7th December 2023

Xerox is a long-standing company steeped in the redefinition of workplace experiences. With a firm foothold in office and production print technology, the organization has expanded its offerings into software and services. This transition aligns with the need for sustainable solutions potent enough for the hybrid workplace settings present currently and anticipated in the future. Innovation remains a cornerstone of Xerox's operations as the company continuously develops digitally-driven technology solutions, thus addressing the requisites of the contemporary, globally scattered workforce. The business and technology solutions supplied by Xerox are distinct and adapted to different environments, from traditional office settings to industrial atmospheres. Xerox aims to make work functional and efficient by offering essential workplace technology. The company is also dedicated to diversity and inclusion.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Norwalk, United States
Number of employees
10001+
Website
http://www.xerox.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lexmark Managed Print Services
Performance of Lexmark Managed Print Services Across Market Features

Lexmark Managed Print Services Likes & Dislikes

Like

Being able to sync the domain account to the printer to manage the services people can use and access is perfect.

Like

Basically, what we like most about this product was the installation, it was very easy to deploy.

Like

Lexmark Managed Print Services provides a single, holistic model for managing what can be a significant cost drain in your company. By having the visibility to systems and spending, you can more easily apply cost savings to your business.

Dislike

I dislike how hard it was to train users, but that isn't really something I can blame the company for but more the users at fault

Dislike

Unfortunately, it was the cost of licensing

Dislike

The system is best enabled when all of your printing services are Lexmark products. There is significant possibility of leakage as employees utilize other solutions and / or device manufacturers.

Top Lexmark Managed Print Services Alternatives

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Peer Discussions

Lexmark Managed Print Services Reviews and Ratings

3.9

(21 Ratings)

Rating Distribution

5 Star
29%
4 Star
48%
3 Star
24%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.2

Delivery & Execution

4.1

Service Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Infrastructure Technician
    50M-1B USD
    IT Services
    Review Source

    Great, but could be much better

    5.0
    Aug 25, 2020
    Lexmark managed printing services has massively helped our company when it comes to printing. Being able to sync our users to the domain account to effectively manage what people can print, where they can print and how much they can print.
  • IT Infrastructure Specialist
    50M-1B USD
    IT Services
    Review Source

    Keep Your Environment Under Control

    3.0
    Aug 24, 2020
    Basically, Lexmark Managed Print provides us more visibility using alerts and reports in order to see what our users are printing. By the way, collecting data information we were able to manage our environment in a different way than we used to do.
  • Systems Engineer
    10B+ USD
    Manufacturing
    Review Source

    Managed print services in the most effective way.

    3.0
    Jul 29, 2020
    The experience in the managed print services has worked in a sustained and stable, we value positively its ability to significantly increase efficiency in the processes of document management and its ability to put in order many determining factors in the access and distribution of documents for remote printing from the company, it is really a proactive service with a qualified and professional management that greatly facilitates the complex work of printing processes.
  • Account Manager
    50M-1B USD
    Manufacturing
    Review Source

    Tangible savings help sell this system!

    3.0
    Aug 7, 2020
    We have definitely reduced our printing costs as well as paper usage. That has been noticed throughout the organization from top down. Just don't have the data yet to show how big that gain will be over the initial investment.
  • Vice President
    50M-1B USD
    Telecommunication
    Review Source

    Enable and analyze a holistic view of your printing ecosystem through a single platform.

    4.0
    Jul 29, 2020
    Lexmark Managed Print Services is a excellent foundational solution for use in organizing, tracking, and managing your enterprise printing and device ecosystem. It provides a constructive way to immediately save money through the simple act of being aware of what, how, and who are using print services and finding ways to optimize those uses.
Showing Result 1-5 of 21

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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