Overview
Product Information on LiveBank Platform
What is LiveBank Platform?
LiveBank Platform Pricing
LiveBank Platform Product Images
Overall experience with LiveBank Platform
“Product's Ease-of-Use Boosts Consumer and Employee Satisfaction”
About Company
Company Description
Ailleron is a global technology company with over 20 years of experience providing IT solutions for the banking, finance, and insurance industries. The company focuses on helping organizations streamline operations, enhance customer engagement, and digitize business processes to address evolving market needs. Ailleron’s key offering, the LiveBank Customer Engagement Platform, supports organizations in delivering remote customer service and facilitating the sale of complex products in a fully digital environment. By leveraging innovative technologies, LiveBank enables efficient and customer-friendly interactions. Ailleron collaborates with clients globally, providing scalable solutions tailored to their business challenges.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: LiveBank Platform
Performance of LiveBank Platform Across Market Features
LiveBank Platform Likes & Dislikes
What I like most about the product is that it is very easy to use for both our customers and employees.
Great support, flexibilitty, good products
It could have more options of personalization for example the ability to assign functions to roles that employees have. There is no function of modifying or deleting topics cause administration becomes more complicated without it when you have more topics and it change while using the product.
problems with mobile version,
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Peer Discussions
LiveBank Platform Reviews and Ratings
- Expert - Product Management1B-10B USDBankingReview Source
Product's Ease-of-Use Boosts Consumer and Employee Satisfaction
We have very good experience with this vendor, team constantly analyzes comments and make changes taking into account our suggestions, they are with constant contact with us. Whenever we need help we always get it very quickly. - Product owner1B-10B USDBankingReview Source
Ailleron's Swift Response to Customer Issues
Contact with Ailleron is very good, you can easily contact them when thare any problems. They are generally flexible, creative and helpful. Not everything works perfectly, but the most important thing is that they respond quickly to any reported issues.