Overview
Product Information on Mitel Summit
Updated 13th October 2025
What is Mitel Summit?
Mitel Summit Pricing
Overall experience with Mitel Summit
OPERATIONS ASSOCIATE
<50M USD, RetailFAVORABLE
“Reliable, Developer-driven CPaaS built for Voice-centric Enterprises”
With a strong foundation in voice/telephony solutions, we benefit from good quality and reliable voice infrastructure. Additionally, it has a complete CPaaS feature set and allows customization of communications workflow, let alone the global reach and scalability this solution can provide.
IT MANAGER
<50M USD, MiscellaneousCRITICAL
“Intuitive User Interface Contrasted By Hidden Fees And Troubleshooting Challenges”
Simple interface and reliable but lot of hidden costs and difficult to troubleshoot when application has issues
About Company
Company Description
Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.
Company Details
Company type
Private
Year Founded
1972
Head office location
Kanata, Canada
Number of employees
1001 - 5000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Mitel Summit
Deciding Factors: Mitel Summit Vs. Market Average
Performance of Mitel Summit Across Market Features
Mitel Summit Likes & Dislikes
The solution stands out when it comes to voice quality and reliability as Mitel has a strong foundation in this matter.
easy to use interface for non tech people
User Guide can find and clear to understand
For those less technical users, the learning curve for using the full programming/API capabilities can be steep because this is not a plug-and-play solution.
troubleshooting the application is very difficult, lot of hidden charges
nothing here is best
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- OPERATIONS ASSOCIATE<50M USDRetailReview Source
Reliable, Developer-driven CPaaS built for Voice-centric Enterprises
With a strong foundation in voice/telephony solutions, we benefit from good quality and reliable voice infrastructure. Additionally, it has a complete CPaaS feature set and allows customization of communications workflow, let alone the global reach and scalability this solution can provide. - IT MANAGER<50M USDMiscellaneousReview Source
Intuitive User Interface Contrasted By Hidden Fees And Troubleshooting Challenges
Simple interface and reliable but lot of hidden costs and difficult to troubleshoot when application has issues - IT ASSOCIATE<50M USDIT ServicesReview Source
Deciphering the Mitel Summit: A Comprehensive Guide
mitel summit is best and easiest-to-understand solution and user guide - Executive - Asset Management50M-1B USDIT ServicesReview Source
In this tool all are covered H/W & S/W related to compliance.
We have using this tool summit tool last 5 Years & tool is user friendly. In this tool all are covered H/W & S/W related to compliance. - Senior Software EngineerGov't/PS/EdEducationReview Source
Mitel Summit: Best VoIP solution for business.
Mitel Summit was our first solution from mitel. It helped us integrating voice and audio in our applications. Earlier we used our own custom frameworks for providing communication medium which required very deep debugging and manpower. We started using summit because of its scalability to handle such a load of our client applications. And we can integrate our own developed APIs with this.
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