Overview
Product Information on Omnipresent
What is Omnipresent?
Omnipresent Pricing
Overall experience with Omnipresent
“Omnipresent's Global Coverage and Local Presence: Unpacking the Experience”
“Navigating Hiring Challenges Abroad Made Easy With Omnipresent”
About Company
Company Description
Omnipresent is a company focused on providing streamlined personnel management solutions in over 160 countries across the globe. Their primary area of operation is to handle the intricate administrative duties such as payroll, benefits, regulatory compliance, and tax-related matters. By doing so, Omnipresent mitigates the administrative burden on businesses, allowing them to concentrate on their growth and expansion.
Company Details
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Reviewer Insights for: Omnipresent
Performance of Omnipresent Across Market Features
Omnipresent Likes & Dislikes
Their customer service is fantastic both on the employer side and the employee side. Their staff is responsive and thorough. Many of our employees have worked with other PEO's and were/are very pleased that we chose to work with Omnipresent.
It's easy to hire, you get a dedicated onboarding manager who knows about the country you're hiring in and gives the relevant information and associated fees quickly. I also love having a dedicated customer services manager to send all my queries to, he either helps out or directs me to the relevant person should that be required.
I like the ability to check-in with a real person, get real answers and customize solutions where needed.
While I acknowledge that Omnipresent is growing all the time, there are some countries that we have staff in that Omnipresent does not have a presence in. This requires us to use another PEO, which is not our preference. Following in the same vein, Omnipresent doesn't have their own staff in some of the countries we have staff in so they need to use employment partners, which is sometimes not as smooth of an experience as it could be with Omnipresent staff.
We are given a spreadsheet of a timesheet and then approve via email, if this could be done on the dashboard that would be great. Also if there was a way to see if there are any anomalies to their week in terms of hours and that was highlighted rather than me looking at it line by line it would be great as it would be a quicker process for me. It doesn't always feel user intuitive on the dashboard, I often find myself in the wrong section when looking for someone's contract or something. It is stand alone, it would be great if there were integrations into the HRIS software that we use.
I like working with Omnipresent, however some of the areas where we work in require a third party vendor to work through and you can be limited with contract negotiations, fees, etc.
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Omnipresent Reviews and Ratings
- Manager, Human Resources<50M USDMiscellaneousReview Source
Omnipresent's Global Coverage and Local Presence: Unpacking the Experience
We compared Omnipresent against 4 other PEO's and aside from the financial compatibility, they have provided us with a comprehensive, high quality, knowledgeable and highly professional experience. - Manager, Human Resources50M-1B USDSoftwareReview Source
Navigating Hiring Challenges Abroad Made Easy With Omnipresent
Initially I had some stress with Omnipresent and getting a response from them with regards to support. However, since the restructure we have had brilliant support from our customer services manager as well as those who are the onboarding managers for the various countries we are hiring from. I have also had great experience with the legal team who have helped answer my queries quickly and professionally. - Head of People<50M USDIT ServicesReview Source
Seamless onboarding and exceptional customer service
Just completed our first onboarding with Omnipresent and we are delighted with the levels of service. Our rep was the most transparent of all EOR sales people we met with and offered a user-friendly simulation of the costs associated with our employee. We were given comprehensive support to understand the legal and financial implications of hiring in this particular location. We were able to make amendments to select clauses of the contract. And finally, Rep in the customer success team was exceptionally responsive to all our many queries. Would heartily recommend. - Director of Human Resources<50M USDMiscellaneousReview Source
Omnipresent's Human Touch: Customized PEO Solutions that Truly Work
I've had an excellent experience working with Omnipresent. Their team is incredibly friendly and personable, always making the process smooth and stress-free. They take the time to understand our needs and provide tailored solutions that work for us. What stands out most is how easy they are to work with- responsive, professional, and approachable at every step. If you are looking for a PEO partner that genuinely cares about your mission and delivers exceptional service. I highly recommend Optimum. - People Experience SpecialistGov't/PS/EdEducationReview Source
Exceptional Customer Service and Perfect System Performance
The customer service is exceptional and the system works perfectly well. This is a company that cares about their customers and partners and is ready to accept any challenges in the collaboration and resolve them in a timely manner.