Overview
Product Information on OneTrust Consent & Preferences
What is OneTrust Consent & Preferences?
OneTrust Consent & Preferences Pricing
Overall experience with OneTrust Consent & Preferences
“Thorough Documentation and Responsive Support Offset Complex Software Interface Challenges”
“Scalable reachable ”
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Company Description
OneTrust enables the responsible use of data and AI. The OneTrust Platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.
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Reviewer Insights for: OneTrust Consent & Preferences
Performance of OneTrust Consent & Preferences Across Market Features
OneTrust Consent & Preferences Likes & Dislikes
Main strengths: - robust documentation - responsive support - Cookiepedia has most of the cookies you need
the scalability of the process,but also helps you govern your data protection obligation it helps you be compliance with all the laws, locally and then globally.
Ability to quickly look up the status of a single data subject across markets. Good visibility of consent history. Workflows towards other platforms are generally very reliable and consistent.
-UI is not intuitive at first, so it takes a moment to onboard new users - updating multiple cookies and settings at once requires a lot of manual work - Customization of the look of the banners and popups is quite limited from the UI perspective and requires good css knowledge or scripts on your site
the set up is sometime tedious
Delays in reporting and exporting, which makes it difficult to compare real-time data subject counts or consent status of multiple data subjects at a specific point in time.
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OneTrust Consent & Preferences Reviews and Ratings
- SOFTWARE DEVELOPER1B-10B USDTransportationReview Source
Thorough Documentation and Responsive Support Offset Complex Software Interface Challenges
Four out of five stars due to not always intuitive UI - otherwise, the user documentation is quite thorough, support is responsive and able to explain the functionality and way the software works in detail. Once you get accustomed to the UI and flow, it's a lot easier to make changes. - Email Marketing Team Lead<50M USDRetailReview Source
Efficient Consent Tracking Offset by Difficulties in Exporting and Real-Time Data Analysis
Implemented as the primary consent management tool for our marketing organization (so far keeping all marketing and cookie consents). Workflow automation and data subject look up works great. Note that not all parts of the solution have been implemented at this stage, so overall experience might change slightly as we progress. - Senior Digital Product Manager1B-10B USDRetailReview Source
OneTrust Enables Compliance but Faces Steep Learning Curve in Configuration Setup
OneTrust, while not difficult to implement from a code standpoint, the UX for setup and configuration has a steep learning curve. - Software Developer<50M USDServices (non-Government)Review Source
Straightforward Analytics Consent Setup Paired With Minimal Branding Customization Options
OneTrust provides a great platform that makes it easy for us to configure the levels of cookies and analytics for end users to select between and allow/disallow. - IT Architect50M-1B USDBankingReview Source
Limited Customization and Privacy Issues Noted in Enterprise Consent Management Tool
Works well with our company's context (primary and secondary consents). We didn't try the web cookie tool