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  3. OpenText Operations Orchestration
Logo of OpenText Operations Orchestration

OpenText Operations Orchestration

byOpenText
in
4.0

Overview

Product Information on OpenText Operations Orchestration

Updated 12th May 2022

What is OpenText Operations Orchestration?

Micro Focus Operations Orchestration (OO) is an enterprise-scale orchestrator that automates and orchestrates end-to-end processes. In one visual low-code/no-code workflow designer, drag and drop out-of-the-box operations from the content library, debug with breakpoints, and generate integration content in minutes using the API content generator. With decision-making, data-manipulation, and error-handling logic, you can define and control all steps in your automation flows. RPA robots are available to automate interfaces with difficult or no APIs. OO offers a unified RPA and orchestration experience so you can do all your work in one User Interface (UI).

OpenText Operations Orchestration Pricing

OpenText Operations Orchestration Product Images

Workflow designer
Workflow designer
ROI dashboard
ROI dashboard
APR contact generator
APR contact generator

Overall experience with OpenText Operations Orchestration

SOC ANALYST
500M - 1B USD, IT Services
FAVORABLE

“Intuitive Interface Provides Ease of Use Alongside Broad Customization Options”

4.0
Sep 19, 2025
I've been using this product for several years. The scope of customization is wide, but there have been problems regarding the performance on loading times. While the machines it was installed on had more than enough resources for it to run, we incurred in performance problems.
Business Development Associate
500M - 1B USD, IT Services
CRITICAL

“Reliable Platform with Extensive Integrations Yet Minimal AI Advancements Observed”

3.0
Feb 10, 2026
It's a good product. However feels lagging behind competitors in terms of innovation. OO has a large list of integrations which is good.

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OpenText Operations Orchestration
Performance of OpenText Operations Orchestration Across Market Features

OpenText Operations Orchestration Likes & Dislikes

Like

The product can be customized widely, and it has a big array of functionalities. The service support is fast and always available to help with issues that arise even in conjunction through call sessions. The UI also especially is intuitive and easy to understand.

Like

It integrates very well with other platforms, even more legacy core systems.

Like

Boost the productiviti, increase governance from each department, decrease IT process excecution timeline.

Dislike

Mostly the performance of the product was a bit less than what was expected. Also, searching for logs can be confusing if you don't know where to look, which makes it so that you'll require support.

Dislike

It is a reliable product but there hasn't been much innovation or upgrades. The AI overlay feels shallow.

Dislike

I don't have any particular disadvantages issue. I am very satisfied with the solution

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Peer Discussions

OpenText Operations Orchestration Reviews and Ratings

Showing data for 23 ratings and reviews for Service Orchestration and Automation Platforms market. View all 23 ratings and reviews across markets for a complete picture.

4.0

(23 Ratings)

Rating Distribution

5 Star
39%
4 Star
61%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.5

Service & Support

4.2

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
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  • SOC ANALYST
    50M-1B USD
    IT Services
    Review Source

    Intuitive Interface Provides Ease of Use Alongside Broad Customization Options

    4.0
    Sep 19, 2025
    I've been using this product for several years. The scope of customization is wide, but there have been problems regarding the performance on loading times. While the machines it was installed on had more than enough resources for it to run, we incurred in performance problems.
  • DIRECTOR OF IT SERVICES
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Workflow Automation Streamlines Processes and Reduces IT Task Timelines Significantly

    4.0
    Oct 13, 2025
    I help my customer to find a partner in order to replace manual tasks with powerful workflow automation. At the end of the competition my customer chose the Open Text Operations Orchestration platform.
  • IT Specialist
    Gov't/PS/Ed
    Education
    Review Source

    seamless implementation from industry standards

    5.0
    Oct 2, 2019
    Quality service from the Micro Focus, It can definitely hands down the best service out there for the operation based system servers
  • Test Automation Manager
    10B+ USD
    IT Services
    Review Source

    Good automation process product

    4.0
    Oct 7, 2019
    OO is a very good product to automate any process, to different level. In our org we use it especially in Server Farm area.
  • Data and Analytics
    50M-1B USD
    Services (non-Government)
    Review Source

    Operations Orchestration major large-scale movements.

    5.0
    Aug 4, 2019
    excellent technical support, with rapid integration, ideal for automating complete actions without any inconvenience.
Showing Result 1-5 of 24

Recommended Gartner Research

  • Critical Capabilities for Service Orchestration and Automation Platforms
  • Magic Quadrant for Service Orchestration and Automation Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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