Overview
Service Information on Ricoh Managed Print Services
Updated 13th October 2025
What is Ricoh Managed Print Services?
Ricoh Managed Print Services Pricing
Overall experience with Ricoh Managed Print Services
IT PROJECT MANAGER
<50M USD, IT ServicesFAVORABLE
“printers are robust and easy to use”
Easy printer installation. Sales approach is adaptive. Printers are manageable on line
DIRECTOR OF PRODUCT MARKETING
<50M USD, SoftwareCRITICAL
“Network printing with some reliability concerns ”
We had an okayish experience with them before we switched. The printers had constant issues like paper jam. The ink seems to run out faster and getting a toner replaced can sometimes be a challenge.
About Company
Company Description
Ricoh USA is part of the Ricoh Company
Company Details
Company type
Public
Year Founded
1962
Head office location
Tokyo, Japan
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Reviewer Insights for: Ricoh Managed Print Services
Performance of Ricoh Managed Print Services Across Market Features
Ricoh Managed Print Services Likes & Dislikes
auto ordering ink
The fact that i could print from anywhere simply by tapping my card
Takes away the burden of managing printers internally and automatic supply replacement and proactive monitoring.
the web interface for printer management could be improved
I did not find the machines very reliable. Also based on other competitors, I think they could have done a better job at proactively maintaining our printer fleet and sending tech to respond to anomalies
The reporting and analytics portal could be more intuitive and easier to navigate for enterprise use.
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Ricoh Managed Print Services Reviews and Ratings
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- IT PROJECT MANAGER<50M USDIT ServicesReview Source
printers are robust and easy to use
Easy printer installation. Sales approach is adaptive. Printers are manageable on line - IT ASSOCIATE<50M USDManufacturingReview Source
Reliable managed print service that simplifies printing
The service is reliable, the devices are well maintained and proactive monitoring ensures minimal downtime. - DIRECTOR OF PRODUCT MARKETING<50M USDSoftwareReview Source
Network printing with some reliability concerns
We had an okayish experience with them before we switched. The printers had constant issues like paper jam. The ink seems to run out faster and getting a toner replaced can sometimes be a challenge. - IT HEAD WORKPLACE WINDOWS & ANALYTICS1B-10B USDSoftwareReview Source
Customer Satisfaction in Ricoh's Basic Printing Solutions
Ricoh services currently provide a basic printing solution. Innovation and simplification is still needed. - MANAGER OF IT SERVICESGov't/PS/EdEducationReview Source
Ricoh works powerful for us
We use 2 Ricoh C4504 printer for our school , Work great with good support
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Showing Result 1-5 of 72