Overview
Service Information on Samurai MDR
Updated 13th October 2025
What is Samurai MDR?
Samurai MDR Pricing
Overall experience with Samurai MDR
Junior Specialist
50M - 250M USD, IT ServicesFAVORABLE
“NTT Com provides required support in each deployment process and stages.”
Quite accurate findings of critical/serious incidents or threats by their advanced analysis service, it benefits us only responding to “truly critical threats”, not to waste resources responding to false positives. Also, some advanced “stealth” threats are only detectable by correlated analysis of various log sources such as IPS, Proxy, WAF which is important not to miss or overlook any incoming critical threats.
CISO
50M - 250M USD, GovernmentCRITICAL
“Implementation was easy, Ongoing operations management is terrible.”
The Good: Stand up was fairly quick relative to attempts at in-house SIEM implementation. Tuning of false positives was staight forward and took approximatly 6 months.
The Bad:Asset managment is performed by Solutionary staff. Through tickets decommissioned assets are supposed to be removed in a timely maner. Solutionary fails miserably in removing assets, causing repeated alerts for assets not reporting in. Periodically a massive cleanup is required, which only occurs after repeated issue escalation.
About Company
Company Description
For over 20 years, NTT has provided proactive cyber defense and services that make use of gathered human resources and intelligence to protect our customers and society. Based in Japan, NTT works with partners around the world to help create a safe and secure digital society.
Company Details
Year Founded
2000
Head office location
Tokyo, Japan
Number of employees
501 - 1000
Annual Revenue
<50M USD
Website
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Reviewer Insights for: Samurai MDR
Performance of Samurai MDR Across Market Features
Samurai MDR Likes & Dislikes
Quite accurate findings.
Cost / benefit
It delivers a high level of assurance that the NTT Security SOC is monitoring activities in the network environment.
There are few compatible devices.
Quality of the services performed by Solutionary operations staff.
Nothing at this point.
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- Junior Specialist50M-1B USDIT ServicesReview Source
NTT Com provides required support in each deployment process and stages.
Quite accurate findings of critical/serious incidents or threats by their advanced analysis service, it benefits us only responding to “truly critical threats”, not to waste resources responding to false positives. Also, some advanced “stealth” threats are only detectable by correlated analysis of various log sources such as IPS, Proxy, WAF which is important not to miss or overlook any incoming critical threats. - Senior Director of Information Security50M-1B USDIT ServicesReview Source
NTT Security is about building strategic partnerships and delivering quality services.
NTT Security goes above and beyond to integrate with the company by attempting to understand business goals, risks, and objectives. This strategic partner relationship fosters trust and acts as a force multiplier to the existing workforce. - Delivery Responsible/ Project Manager<50M USDRetailReview Source
On the rise with both quality of services, communication and delivery
Implementation of services and delivery of services works very well but it often takes time to develop and implement adaptions for new log sources. - CISO50M-1B USDTransportationReview Source
Valuable service and good service experience
Very easy to work with and very responsive. Overall experience was very good. Only possible downside is that some alerts are categorized higher than the actual threat would warrant. For example, we have received after hours calls for an outsider attack activity that was blocked by the firewall. - Staff50M-1B USDManufacturingReview Source
Need more positive support for implementation and should more flexible about operation.
They can provide service worldwide and incident reports are sent very quickly. But it's expensive and don't give us flexible service on portal and analysis quality is different per region. Japan site should more communicate with customers and follow the global site.
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