Overview
Product Information on ServiceNow Now Assist
Updated 10th November 2025
What is ServiceNow Now Assist?
ServiceNow Now Assist Pricing
Overall experience with ServiceNow Now Assist
IT MANAGER
10B - 30B USD, BankingFAVORABLE
“Platform Advances Beyond Text and Code Generation with Enhanced AI-Based Solutions”
Now Assist features in the platform are really helping shape the platform using all the available AI capabilities. Started with text and code generation capabilities it has now extended to flow, analytics and integration capabilities which is beyond imagination.
PROJECT MANAGER
1B - 3B USD, BankingCRITICAL
“Gen AI: A Powerful, Yet Pricy, Tool for Task Automation”
We adopted Gen AI applications to streamline knowledge management and boost general productivity. It's been instrumental in automating repetitive tasks, generation high-quality content drafts and enhancing collaborative workflows.
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: ServiceNow Now Assist
Deciding Factors: ServiceNow Now Assist Vs. Market Average
Performance of ServiceNow Now Assist Across Market Features
ServiceNow Now Assist Likes & Dislikes
Overall the product is building up but these are the primary AI features we have used so far and have liked them Flow generation Playbook generation Spoke Generation
Read Full ReviewEase of use once set up! Scalability in a way that it seamlessly integrates with other productivity tools. Still some room for more update to align with emerging AI capabilities.
Read Full Review1. Powerful workflow automation 2.Centralized service management/ 3.Strong integration capabilities
Read Full Review
The ability to not customize it, extend the product to use multiple LLMs currently being used in the market.
Read Full ReviewIt's rather expensive and content sometimes still requires fact-checking and fine-tuning.
Read Full Review1.steep learning curve 2.High cost/ License fee 3. Performance slowdowns in some modules
Read Full ReviewTop ServiceNow Now Assist Alternatives
Peer Discussions
ServiceNow Now Assist Reviews and Ratings
Last 12 Months
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- IT MANAGER10B+ USDBankingReview Source
Platform Advances Beyond Text and Code Generation with Enhanced AI-Based Solutions
Now Assist features in the platform are really helping shape the platform using all the available AI capabilities. Started with text and code generation capabilities it has now extended to flow, analytics and integration capabilities which is beyond imagination. - TECHNICAL OFFICER50M-1B USDIT ServicesReview Source
Comprehensive Feature Set and Automation Offset by High Cost and Learning Curve
1. Comprehensive and powerful feature set 2.Automation and workflow capabilities 3. Customization and low code/no code - Software Engineer1B-10B USDIT ServicesReview Source
Leveraging SLA Configurations for Prioritizing Project Issues
We used this platform to review project progress and current change request before deployment .Once we go live we use it to track change request and bugs. Different Groups and SLA can be configured based on priority of issues. Diverse configuration settings makes it outstanding tool. - ENGINEERGov't/PS/EdEducationReview Source
Challenges and Solutions: ServiceNow's Data Integration and Reporting Framework
ServiceNow Platform significantly boosts efficiency for full stack developers with automation and seamless data management, keeping work organized through dashboards. While the reporting tools are helpful, report creation can be slow and integrating data from multiple sources can be a bit complex. - SOFTWARE ENGINEER1B-10B USDServices (non-Government)Review Source
Daily Tool Transformation: Managing Work and Communication Efficiently
I'm using this tool daily as BAU activity and I really like it as I can easily manage any work assign to me in effective manner and I can also communicate with business stakeholder telling them the progress of the request raised by them for any existing process or new project
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