Overview
Product Information on SolarWinds Service Desk
What is SolarWinds Service Desk?
SolarWinds Service Desk Pricing
Overall experience with SolarWinds Service Desk
“Service Desk Offers Ease of Use but Lacks Advanced Customization Options”
“Solid and intuitive, but room for improvement.”
About Company
Company Description
SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.
Company Details
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SolarWinds Service Desk Reviews and Ratings
- CHANGE MANAGER50M-1B USDBankingReview Source
Service Desk Offers Ease of Use but Lacks Advanced Customization Options
Overall, my experience with SolarWinds Service Desk has been positive. The platform is easy to adopt, especially for teams that want to get up and running quickly without heavy customization. Core ITSM practices, like Incident, Service Request and Change Management work very well for users.
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