Overview
Product Information on Sugar Serve
Updated 13th April 2026
What is Sugar Serve?
Sugar Serve Pricing
Overall experience with Sugar Serve
Enterprise Accounts
10B - 30B USD, SoftwareFAVORABLE
“Robust SLA Management and Unified View of the Customer”
Director of IT
<50M USD, ManufacturingCRITICAL
“Sugar CRM Implementation”
About Company
Company Description
SugarCRM is a platform aimed at providing a comprehensive perspective of customer journeys for marketing, sales, and service teams. The central focus rests upon removing the complications and effort typically associated with traditional Customer Relationship Management (CRM) systems. The solution eliminates redundant work, visibility gaps, and potential obstacles, striving to streamline the customer experience. The goal of SugarCRM is to enhance the functionality of CRM systems, minimizing manual data entry, and optimizing tasks to provide a high-definition customer experience.
Company Details
Company type
Private
Year Founded
2004
Head office location
United States
Number of employees
501 - 1000
Website
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Key Insights
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Sugar Serve Reviews and Ratings
- Enterprise Accounts10B+ USDSoftwareReview Source
Robust SLA Management and Unified View of the Customer
We migrated to Sugar Serve to replace a disconnected tech stack where our sales team used one CRM and our support team used a completely separate, siloed ticketing system. The coverall experience has been highly beneficial for organizational alignment.
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