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  3. Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide
Logo of Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

byTata Consultancy Services (TCS)
in IT Services for Communications Service Providers, Worldwide
4.7

Overview

Service Information on Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

Updated 13th October 2025

What is Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide?

Tata Consultancy Services IT Services for Communications Service Providers offers a range of technology solutions designed to address the needs of businesses in the telecommunications sector. The software enables automation of network operations, facilitates digital transformation, and supports the integration of emerging technologies such as 5G, cloud, and artificial intelligence. It aims to streamline service delivery, reduce operational complexities, and improve customer engagement by modernizing legacy systems and providing end-to-end support for process optimization. Through its capabilities, the software helps communication service providers manage scalability, enhance service quality, adapt to evolving market demands, and address challenges related to operational efficiency, cost management, and network security.

Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide Pricing

Tata Consultancy Services IT Services for Communications Service Providers typically follow a customized pricing model based on the scope, scale, and duration of the service engagement. Pricing is structured according to factors such as project requirements, resource allocation, service duration, and ongoing support needs, often using fixed price, time-and-material, or managed service agreements, determined through direct negotiation with clients.

Overall experience with Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide

Supervisor
3B - 10B USD, Telecommunication
FAVORABLE

“Best Products (Digitization) ”

5.0
Apr 22, 2022
The team is always willing to assist and available to provide support when required. During testing phase before implementing the RPA, the team was always ready to make changes that we required, this was is always the same with iLula.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 20th March 2024

TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1968
Head office location
Mumbai, India
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.tcs.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide
Performance of Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide Across Market Features

Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide Likes & Dislikes

Like

The team has provided us with products that are user friendly for our consultants and efficient. The products are also more secure for customers SIM Swap - More secure for customers RPA - efficient way of work iLula/Siebel - web based CRM system which is more user friendly as it can be used on any web browser unlike old CRM systems that required applications to be installed.

Like

They have great team who come together and provide good technical solutions.

Like

Trust, Teamwork, Technical skills.

Dislike

None as the products are very good.

Dislike

Not much. Certain team members need more training on Communication.

Dislike

No major dislikes to list.

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Peer Discussions

Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide Reviews and Ratings

4.7

(37 Ratings)

Rating Distribution

5 Star
65%
4 Star
32%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.7

Delivery & Execution

4.8

Service Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Supervisor
    1B-10B USD
    Telecommunication
    Review Source

    Best Products (Digitization)

    5.0
    Apr 22, 2022
    The team is always willing to assist and available to provide support when required. During testing phase before implementing the RPA, the team was always ready to make changes that we required, this was is always the same with iLula.
  • Senior Manager
    10B+ USD
    Telecommunication
    Review Source

    Great partnership and trusted relationship

    5.0
    Apr 25, 2022
    Great partner to work with. TCS does a great job in providing services on new integration technology that enable end users or employees to connect to Workplace IT services within the organization. Proactive support between different teams engaged from their group. As part of AV Monitoring support group, they brought together experience with Mobility group and Cisco/Webex Support groups.
  • Director of Software Dev & Engineering
    10B+ USD
    Telecommunication
    Review Source

    TCS - A Team you can Trust!

    5.0
    Apr 22, 2022
    TCS is truly a partner and we work very well together. They have established a trusting service with us and always bring great team members to our projects.
  • Vice president of Access Networks central region
    10B+ USD
    Telecommunication
    Review Source

    TCS are a very willing and energetic partner who bring great ideas to life!

    4.0
    Apr 20, 2022
    TCS are a very willing and energetic partner who bring good ideas to life
  • Senior Solution Architect
    50M-1B USD
    Telecommunication
    Review Source

    Cost Effectiveness and Efficiency

    4.0
    Apr 25, 2022
    - On time delivery - Continuous support - Friendly Peers/Calibers
...
Showing Result 1-5 of 36

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