Overview
Product Information on Userlane
What is Userlane?
Userlane Pricing
Userlane Product Images
Overall experience with Userlane
“Facilitates Internal Tool Onboarding and Boosts User Adoption”
“Userlane : Streamlining Software Onboarding and Training”
About Company
Company Description
Userlane's digital adoption solutions help enterprises achieve and exceed their digital transformation goals and maximize the return on their software investments. Userlane's digital adoption platform eliminates digital friction and cuts software waste by enabling enterprises to discover which applications are used within the organization. It helps understand areas where employees struggle and improves software usage with real-time guidance through company-specific processes directly within the application
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Userlane
Performance of Userlane Across Market Features
Userlane Likes & Dislikes
Made onboarding much easier for our team, it's easy to build walkthroughs and to integrate with other internal tools.
Read Full ReviewImproved user onboarding : Helping new joiner or employee quickly learn how to navigate software applications, reducing the time needed for onboarding Increase Productivity : User can perform task more efficiently, leading higher productivity and reduced resilience of external support Customization : Allow organizations to tailor guidance specific workflows and requirements accordingly, to ensure it aligns with user needs.
Read Full ReviewEasy to set up, easy to use and create own guides with very limited time effort. Good adoptation by end users. no training or anything needed.
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Limited customization, lack of resource center for troubleshooting and advanced analytics and reporting features.
Read Full ReviewComplex setup : Become complex as it require more time and technical experts to integrate with existing software application effectively Integration limitation : Some application may have limitation in terms of integration capabilities, potentially restricting this platform Software update dependency : This platform effectiveness may be impacted by changes or updates to supported software applications, requiring adjustments or update to guidance
Read Full ReviewWe struggled with the plugin installation for all users, but that was not the software's fault but our internal IT architecture.
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Peer Discussions
Userlane Reviews and Ratings
- SENIOR BUSINESS DEVELOPMENT EXECUTIVE50M-1B USDSoftwareReview Source
Facilitates Internal Tool Onboarding and Boosts User Adoption
Great to boost user adoption within the team, it's easy to use and to integrate with other tools. - HEAD OF DIGITAL TRANSFORMATION10B+ USDConsumer GoodsReview Source
Highly Responsive and Collaborative, Easy Setup and Usage Experience
Very responsive, collaborative and pleasant to work with. Business colleagues as well as IT support - Group Product Manager50M-1B USDIT ServicesReview Source
Challenges in Usage, But Excellent Customer Support Provided
Always responds fast and accurately. If need, we are put in touch with IT teams. It is harder to use it well than expented but the support is great - Project manager1B-10B USDConsumer GoodsReview Source
Effortless Navigation and Setup, Guide Creation Process Requires Enhancements
It is very easy to use and navigate. Once you get the basic logic on how to use it, everything seems easy. - Engineer1B-10B USDManufacturingReview Source
Userlane Delivers Positive Collaboration and Promising Product Development
My overall experience was quite good and the collaboration with the Userlane team is highly appreciated.