Overview
Product Information on Workfront
What is Workfront?
Workfront Pricing
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Overall experience with Workfront
“Reporting Flexibility Praised While Transparency, Documentation, And Asset Tracking Needs Improvement”
“Workfront Challenged by Bulk Updates and Limited Descriptions for Large Projects”
About Company
Company Description
Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Workfront
Performance of Workfront Across Market Features
Workfront Likes & Dislikes
- Connectivity and flexibility in reporting and dashboard use, to keep users' experiences less granular, and more streamlined in performing tedious admin work alongside their day-to-day functions - Consolidation of requests, tasks, briefs, etc. to alleviate multiple systems with numerous documents or processes floating around. - Staged review and approvals with multiple checks along the way to streamline creative and marketing workflows.
Read Full Review- The ability to add custom fields and build custom reporting - Logging time and tying project management directly to financial performance - Workload Balancer for resource management
Read Full ReviewWorkfront's project reporting features help us to acquire all details about our projects which makes it easy to identify issues or delays on tasks. Workfront's live project dashboards allow us to track how each task in our project is progressing, making it easy to ensure everything is flowing according to plan. Workfront has document management features which allow us to secure and organize all the project documents making it easy to access them. Workfront's workspace has effective team communication functions which allows us to collaborate on our projects easily.
Read Full Review
- Lack of transparency into road-mapped features; teasing functionality, but dropping without much notification - Seemingly hoarded documentation and deep-discussion platforms, with little to no training or informational communities outside of the Experience League, which tends to not yield much in the way of issue-specific troubleshooting - Lack of physical asset tracking, such as equipment, room scheduling, or asset checkout. In a marketing production environment, the ability to schedule and track physical resources is a major aspect.
Read Full Review- Bulk updates are slow, cumbersome, or fail - Lack of rich text in description fields - Doesn't track all the information needed or provide automation required for agile development work - Lack of transparency in product roadmap
Read Full ReviewWe have been using Workfront for a long time now and we have never found any that does not fit our needs. There is no aspect of Workfront that has ever been disappointing.
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Peer Discussions
Workfront Reviews and Ratings
- Director of Operations50M-1B USDMediaReview Source
Reporting Flexibility Praised While Transparency, Documentation, And Asset Tracking Needs Improvement
I have used Workfront for 6 years, and it has been an amazing tool for project management, insight, and our system of record. It is a broad tool, and I often tell people, "If there's one way to do something in Workfront, there's probably three more". The ability to allow users to custom-craft their own reports and develop their own bespoke environment has been invaluable. Some pain points arise from a lack of in-depth documented training material (it is mostly broadly addressing the issues for which we're troubleshooting), which usually results in lengthy deep-dives into Experience League to try to glean information from community comments and questions, which often tend to not have responses from Admins, experts, or have clear-cut solutions to our common problems. - Financial Operations Manager1B-10B USDRetailReview Source
Work more efficiently and optimize project performance with Workfront.
We trust all our project management needs on Workfront and it has never disappointed us. Workfront has made it easy for us to streamline and optimize our projects by making it easy to plan, prioritize the urgent tasks and to work collaboratively on each task. Having Workfront has made it possible for us to keep all project resources organized and everyone on our team working on the same page, allowing us to get our work completed within the deadlines. Workfront also makes it easy for us to ensure that everything about our projects is going according to plan. - Operations Manager<50M USDServices (non-Government)Review Source
Workfront Challenged by Bulk Updates and Limited Descriptions for Large Projects
Workfront works fine for most situations as a project management tool, but there are some situations where it has fallen flat: - Handling bulk updates for large projects or a large group of tasks is slow, cumbersome and causes frustration - Lack of rich text on descriptions makes it difficult for users to use descriptions effectively - Lack of automation and tracking opportunities to make it an effective PM tool for our web development team These situations have created detractors in our organization that are dissatisfied with Workfront's service. It also continues to become more expensive for us, especially with the need for additional Fusion integration to support automation. - Group Product Manager50M-1B USDMiscellaneousReview Source
Ongoing Communication Issues and Documentation Gaps equals frustration for system admins
Adobe's communication is astonishingly poor. It amazes me how little information they provide, how reticent they are at sharing status updates of important matters that impact work on our side of the tool. We love the product, but abhor the business. With each product release we encounter issues that cause my team to be taken away from the work that supports our marketing organization. - Engineer1B-10B USDHealthcare and BiotechReview Source
WorkFront Facilitates Continuous Improvement When Implemented Well
I am a new user of WorkFront at my org. I've given it four stars based on the value it delivers to the organization. It is used at the biomanufacturing facility in Portsmouth, NH to capture and track improvement ideas.