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Zoho Projects

byZoho
in Project and Portfolio Management
4.1

Overview

Product Information on Zoho Projects

Updated 13th October 2025

What is Zoho Projects?

Zoho Projects is a software designed for project management that enables teams to plan, track, and collaborate on various tasks and projects. It offers features such as task assignment, milestone tracking, Gantt charts, time tracking, document management, and issue tracking. The software supports workflow automation and integrates with other productivity tools to streamline project execution. Zoho Projects aims to help organizations manage deadlines, allocate resources efficiently, and monitor project progress. Users can utilize reporting and analytics to gain insights into project performance and optimize processes for better delivery outcomes. The software is suitable for a range of project types and scales within business environments.

Zoho Projects Pricing

Zoho Projects software uses a subscription-based pricing model with tiered plans structured according to user count and features. Pricing is charged on a per user per month basis and varies depending on selected plan levels, which offer incremental functionalities such as project templates, resource utilization, and time tracking. A free plan with limited features and users is also available.

Overall experience with Zoho Projects

SOFTWARE DEVELOPER
<50M USD, Software
FAVORABLE

“Zoho Projects Offers Useful Kanban and Issue Features But Faces Timer Issues”

4.0
Dec 1, 2025
I use Zoho projects in my day-to-day life for logging my timesheet in my office. My overall experience with Zoho project is good till now.
Senior Managing Editor
<50M USD, Consumer Goods
CRITICAL

“Only lasted 6 months; Hard to implement, disappointed and frustrated users”

1.0
Apr 15, 2025
We switched to Zoho projects because we wanted to have a project management software that had dependencies built in, and it appeared that Zoho was the solution to that problem. However, we found it REALLY hard to train our team members on how to find things within the software, and there were just too many ways to "break" it and mess up a project. As the admin, I felt like I was spending more time going in and fixing things that users accidentally messed up than I was getting project work done. In addition, the user interface was awkward. Users consistently complained about the relative font sizes, the color scheme, and the odd spacing in lists of items. They felt like they had to think really hard about how to find anything, even the users who were in the product all the time.

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoho Projects
Deciding Factors: Zoho Projects Vs. Market Average
Performance of Zoho Projects Across Market Features

Zoho Projects Likes & Dislikes

Like

What I like most about Zoho is listed below: 1) Their kanban view of tasks which is very helpful from a UI perspective 2) Their issues section is really helpful because QA can directly log issues on specific tasks after the developer completes it 3) Their live chat feature for instant support

Read Full Review
Like

We thought we were going to like the dependency set-up the most but it was really rigid and made it hard to work with tasks in a way that made sense to our team. To be honest, we were very relieved when after 6 months we decided to scrap the product and move to something else. It's been about 6 months now since we switched and we are so thankful we did. The only good thing that we learned from our experience with Zoho was that it's best to keep our documents on a separate drive and link to them from Project Management software. If you upload files directly to PM software, you will be stuck doing a lot of downloading and transferring when you decide to move to something new.

Read Full Review
Like

Ability to track project progress in real-time. Simplicity of the software and availability of quality customer services. The product has amazing integration and reporting capabilities. Availability of customizable widgets and templates.

Read Full Review
Dislike

Things I don't like about Zoho projects are: 1) Sometimes after stopping the timer, the time we have logged is gone and shows 00:00 2) It is not fully mobile responsive. If I want to turn off my timer from mobile then it is really hard to navigate. 3) The list view is little bit overwhelming if we have many tasks or tickets.

Read Full Review
Dislike

The rigidity, the lack of customer service (easy to message, but the answer was always disappointing), and the extremely difficult on-board.

Read Full Review
Dislike

The product is one of its kind. We have not faced unmanageable challenges during setting up and general implementation process.

Read Full Review

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Peer Discussions

Zoho Projects Reviews and Ratings

4.1

(306 Ratings)

Rating Distribution

5 Star
45%
4 Star
46%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE DEVELOPER
    <50M USD
    Software
    Review Source

    Zoho Projects Offers Useful Kanban and Issue Features But Faces Timer Issues

    4.0
    Dec 1, 2025
    I use Zoho projects in my day-to-day life for logging my timesheet in my office. My overall experience with Zoho project is good till now.
  • Manager, Project Management
    50M-1B USD
    IT Services
    Review Source

    A reliable and straightforward project management tool.

    4.0
    Jun 16, 2025
    We use Zoho Projects as an online project management and planning tool. The software allows us to easily customise our tasks and bring every project stakeholder on board. Use of the product allows us to create efficient workflow automations and ensure standardised project management processes.
  • Senior Managing Editor
    <50M USD
    Consumer Goods
    Review Source

    Only lasted 6 months; Hard to implement, disappointed and frustrated users

    1.0
    Apr 15, 2025
    We switched to Zoho projects because we wanted to have a project management software that had dependencies built in, and it appeared that Zoho was the solution to that problem. However, we found it REALLY hard to train our team members on how to find things within the software, and there were just too many ways to "break" it and mess up a project. As the admin, I felt like I was spending more time going in and fixing things that users accidentally messed up than I was getting project work done. In addition, the user interface was awkward. Users consistently complained about the relative font sizes, the color scheme, and the odd spacing in lists of items. They felt like they had to think really hard about how to find anything, even the users who were in the product all the time.
  • Software Developer in test
    50M-1B USD
    Software
    Review Source

    Peer Review for Zoho and there application behavior

    5.0
    Feb 10, 2025
    The overall experience using Zoho software features a user-friendly interface that enable team members to visualize projects.
  • AUDIT ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Leveraging Zoho Projects for efficient execution and cost saving

    4.0
    Feb 8, 2025
    Zoho Projects is a powerful project management tool designed for planning, tracking and executing projects. It offers robust scheduling features, Gantt charts and resource management. The customizable templates streamline the project timeline and save costs. A robust project management tool for usage in the market.
...
Showing Result 1-5 of 308

Recommended Gartner Research

  • Critical Capabilities for Project and Portfolio Management
  • Magic Quadrant for Project and Portfolio Management

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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