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  1. Home
  2. /
  3. Active Backup for Business (ABB)
Logo of Active Backup for Business (ABB)

Active Backup for Business (ABB)

bySynology
in Backup and Data Protection Platforms
4.8

Overview

Product Information on Active Backup for Business (ABB)

Updated 9th September 2025

What is Active Backup for Business (ABB)?

Synology Active Backup for Business is a software that centralizes and manages backups from Macs, PCs, servers, and virtual machines to a Synology NAS unit. As a unified backup solution, Active Backup for Business allows the user to create and monitor all backup and restoration tasks from a single console.

Active Backup for Business (ABB) Pricing

Synology Active Backup for Business comes free with compatible Synology NAS units. It is license- and subscription-free.

Active Backup for Business (ABB) Product Images

Main dashboard
Main dashboard
PC backup task creation
PC backup task creation
Virtual machine backups
Virtual machine backups

Overall experience with Active Backup for Business (ABB)

IT Associate
Gov't/PS/ED 5,000 - 50,000 Employees, Government
FAVORABLE

“Cost effective, reliable solution for Microsoft 365 backups and more”

5.0
Oct 14, 2025
As someone working in the education sector, data management and backups are a top priority for us, from student records to faculty documents, everything needs to be securely backed up and easily recoverable. I've been using Synology products in our college (40000+ users) primarily for their Microsoft 365 backup solution, and I'm really impressed with what it offers in terms of features and cost-effective, license-free nature of their solution, which has been a top priority as a publicly funded college.
Director
<50M USD, IT Services
CRITICAL

“Easy Installation and Maintenance Noted, Backup Storage Overview Lacking for Customers”

3.0
Nov 12, 2025
We use the NAS for cloud-to-cloud backup of Microsoft 365 tentants and are very satisfied with it. Only management information is missing about.

About Company

Company Description

Updated 7th December 2023

The company is primarily geared towards aiding individuals and organizations in administering, circulating, and safeguarding their data. It is designed to be adaptable, suitable for all types of infrastructures and doesn't require a specific expertise for its usage. The overarching purpose is to cater to data management needs regardless of the volume of data and the different infrastructural contexts they operate in.

Company Details

Updated 26th February 2025
Year Founded
2000
Head office location
New Taipei City , Taiwan
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://www.synology.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Active Backup for Business (ABB)
Reviewer Insights for: Active Backup for Business (ABB)
Deciding Factors: Active Backup for Business (ABB) Vs. Market Average
Performance of Active Backup for Business (ABB) Across Market Features

Active Backup for Business (ABB) Likes & Dislikes

Like

1. Cost-effective Microsoft 365 backup In the public sector, budget constraints are always a concern. Synology's ABB for Microsoft 365 backup solution has been a game changer for us because of its license-free nature. Unlike other platforms that charge based on the number of users or amount of storage used, Synology allows us to back up our Microsoft 365 environment (email, SharePoint, Teams, etc.) without added licensing costs. Just the up front cost of the hardware. This has been a huge advantage for us in terms of cost savings and making it possible for us to even back up Microsoft 365 to begin with. The license costs from competitors have been show stoppers. 2. Ease of use with DSM (DiskStation Manager) Setting up and managing Synology's DSM software has been straightforward. DSM is user-friendly, with an intuitive interface that makes it easy to schedule backups, configure restores and monitor system health. The entire solution has been efficient and very low-maintenance, allowing us to focus on other things. It just works. 3. Last but not least: reliable backups and data recovery I've had multiple instances where we've needed to restore emails, documents or whole Teams workspaces from our backups, and the process was seamless every time. Whether it's a single file or an entire mailbox, our Synology solution has always handled restores reliably and quickly. We haven't experienced any data loss or issues recovering or backup jobs failing.

Like

Easy installation and maintenance

Like

Synology High Availablity is an extremely useful feature especially for businesses who require 24/7 redundancy should anything go wrong! DSM is incredibly simple to use and prompts you throughout how to use the features quickconnect - saves me from having to speak to IT about port forwarding, its incredibly usedul!

Dislike

1. Hard disk digital rights management One of the major drawbacks of Synology's system is that some features are only available on Synology branded drives. For some newer models, Synology tried to enforce DRM-like restrictions that required use of Synology-branded or certified drives to unlock full functionality. They have however backtracked on this decision. We've been using 3rd-party drives (Seagate IronWolf Pros) and haven't ran into any DRM issues, except some of the more advanced deduplication features are not available for us. 2. Advanced user documentation While Synology's DSM is relatively user-friendly for average users, advanced admins such as myself have found the documentation lacking when dealing with more complex troubleshooting instead referring to contact support and let them remotely fix the issues which can be a compliance issue in some jurisdictions. 3. Limited customisation and flexibility for advanced use cases While Synology offers a lot of built-in functionality, it can fall short in areas where advanced customisation or greater flexibility is required. This can be a challenge, if you'd like the system to do something that it isn't designed to do or there is not a pre-built app in the app store for it. It is a very locked down ecosystem.

Dislike

When using the bakup facility for mulitple customers, it is not possible to create an overview of the storage load per customer

Dislike

FS2500 doesnt have an expansion port shoukd i want more storage in the future - not a deal breaker at all, but would of been nice to have would be nice to have some officially supported SFP adaptors - even though most should work, it would be nice to see a couple of manufacture tested brands to give us reassurance it will work. i resorted to forums and synology technical support, but would be nice to just have a list. the ability to trunk the ports on the back of the server to allow multiple vlans to be tagged. for example heartbeat and replication on vlan 50, and then user data on a separate vlan

Top Active Backup for Business (ABB) Alternatives

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Peer Discussions

Active Backup for Business (ABB) Reviews and Ratings

4.8

(173 Ratings)

Rating Distribution

5 Star
79%
4 Star
20%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.8

Service & Support

4.7

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    Gov't/PS/Ed
    Government
    Review Source

    Cost effective, reliable solution for Microsoft 365 backups and more

    5.0
    Oct 14, 2025
    As someone working in the education sector, data management and backups are a top priority for us, from student records to faculty documents, everything needs to be securely backed up and easily recoverable. I've been using Synology products in our college (40000+ users) primarily for their Microsoft 365 backup solution, and I'm really impressed with what it offers in terms of features and cost-effective, license-free nature of their solution, which has been a top priority as a publicly funded college.
  • IT Services Associate
    <50M USD
    Travel and Hospitality
    Review Source

    High Availability and Ease of Use Stand Out in Synology NAS Experience

    5.0
    Nov 5, 2025
    I will only ever use synology NAS’s purely because of how reliable they are! i have used them personally at home for nearly 10 years and professionally for 5+ years! They are extremely simple to use, have all the features i need and quite simply “just work” Synology also helped me before the purchase looking over my technical schematic and advjsinf on where to make chnages. i have some pretty specific requirements and needed to ensure full redundancy.
  • It Associate
    <50M USD
    IT Services
    Review Source

    Easy Deployment Contrasted By Restrictive Hardware Policy For Some Product Models, overall good anyway

    4.0
    Jan 31, 2026
    I am an end user of the product, not for my this company but i have few years of expertise on it. It offers really friendly user interface and easy set up for any type of environments.
  • Operations Manager
    Gov't/PS/Ed
    Education
    Review Source

    Synology Active Backup for Business Simplifies Data Protection Across Multiple Schools

    5.0
    Nov 25, 2025
    Synology Active Backup for Business is becoming a cornerstone of our backup strategy across multiple schools. It provides a unified solution for protecting physical servers and virtual machines, ensuring that critical systems and data remain secure and recoverable.
  • IT Services Associate
    50M-1B USD
    Media
    Review Source

    Simplified Backup and Restore for Virtual Machines Across Multiple Operating Systems

    5.0
    Oct 8, 2025
    I was very surprised at how easy it is with Active Backup for Business (ABB) to integrate an existing VM Ware cluster an back up the existing virtual machines. Restoring the backup either to the same virtual machine or as a copy to a newly created virtual machine also works easily and well. In addition, we use Active Backup for Business to backup several Apple Mac computers, Windows PCs, Linux PCs and SMB volumes connected to servers. Everything works without any problems an is easy to implement. The report with an overview of the data volume is also great. For added security, you also receive emails and messages about the status of the backups and successful storage.
...
Showing Result 1-5 of 183

Recommended Gartner Research

  • Critical Capabilities for Backup and Data Protection Platforms
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