Overview
Service Information on Amdocs IT Services for Communications Service Providers, Worldwide
What is Amdocs IT Services for Communications Service Providers, Worldwide?
Amdocs IT Services for Communications Service Providers, Worldwide Pricing
Overall experience with Amdocs IT Services for Communications Service Providers, Worldwide
“A very strong Company with serious delivery pedigree, and rich set of solution components”
“Amdocs Delivery mgt”
About Company
Company Description
Amdocs is a company centered on enabling the realistic transformation of innovative ideas in the sphere of digital experiences. In the age where digital innovations are ceaseless and the need for compelling virtual experiences is high, Amdocs' role is to unlock the creative capacity of their customers. The company operates with 31,000 employees worldwide, working to expedite the transition of customers to cloud-based systems and focusing on distinguishing themselves in the 5G phase. They aim to digitalize and automate operations for efficiency while delivering advanced communication and media experiences to end-users.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Amdocs IT Services for Communications Service Providers, Worldwide
Performance of Amdocs IT Services for Communications Service Providers, Worldwide Across Market Features
Amdocs IT Services for Communications Service Providers, Worldwide Likes & Dislikes
Ability to sustain and deliver long running transformation projects Strong Account management team, with good interaction and comms Continues to expand their portfolio of offerings, through acquisitions etc.
Strong product set.
Commitment and Timely delivery
Price of goods and services is significantly higher than others, causes a lot of time to be bent on negotiations Not quite a Product Company, would like to see more defined and attainable product/feature roadmaps Feedback such as the above, does not appear to ever be actioned
Digital product set still requires further development and integration to the overall product set. Digital skill set is not as strong as other products in the companies arsenal.
bit expensive
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Amdocs IT Services for Communications Service Providers, Worldwide Reviews and Ratings
- Chief Architect50M-1B USDTelecommunicationReview Source
A very strong Company with serious delivery pedigree, and rich set of solution components
Our experience of the Digital Channel Product, is mixed. Looks like we were early adopter, limited Journeys/Functionality supported in Web and App. Difficult and expensive to expand or enhance. No clear roadmap to the latest offering on Low code technology. Would like to have seen more industry best practice experience on TC to PCRF integration for 5G - Head Of IT Strategic Programmes And Delivery50M-1B USDTelecommunicationReview Source
Amdocs Delivery mgt
positive. Would benefit from a stronger delivery pedigree or stronger focus on planning and dependency management. New to digital market and product set still in growth/development phase. - VP-Application Operation1B-10B USDTelecommunicationReview Source
Oragnized, Customer Focused, Result oriented team
Overall experience was very good. Amdocs manages service has matured over the years and has earned trust and confidence from customer. This is due their focus on improving customer experience ,continuous improvement , timely delivery with quality. Amdocs may need to focus more on reducing customer TCO to remain competitive in Indian market - Sr Mgr50M-1B USDTelecommunicationReview Source
Great Partnership
I find the team works well together - and expertise is brought forward from previous roles with other companies. - Director, Platform Operations10B+ USDTelecommunicationReview Source
Amdocs Managed Services Team
My overall experience with the Amdocs Managed Services Team has been excellent. From the management team to the technical support team everyone is professional and knowledgeable and always willing to help. Their technical expertise on the products they support is very strong and they are a pleasure to work with.