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  3. Better Stack
Logo of Better Stack

Better Stack

byBetter Stack
in AIOps Platforms (Transitioning to Event Intelligence Solutions)
4.8

Overview

Product Information on Better Stack

Updated 13th October 2025

What is Better Stack?

Better Stack is a software that provides monitoring, logging, and incident management capabilities for infrastructure and applications. The software enables organizations to collect, search, and analyze logs in real-time, monitor system performance, and detect outages or anomalies. Features include automated alerting, uptime monitoring, and integrations with popular collaboration and workflow platforms. Better Stack supports incident resolution processes by centralizing information and facilitating communication between teams. The software is designed to help businesses identify and address operational issues quickly, aiming to maintain service reliability and streamline response efforts. It assists users in managing logs, understanding performance metrics, and coordinating incident workflows.

Better Stack Pricing

Better Stack software uses a tiered subscription pricing model, offering multiple plans based on usage limits, features, and team size. The software typically provides a free tier with basic monitoring and logging functionalities, while paid tiers scale according to log volume, retention period, integrations, and advanced alerting capabilities. Users choose plans according to their requirements, with pricing adjusted for additional services or enterprise-level needs.

Overall experience with Better Stack

PRODUCT MANAGER
<50M USD, Banking
FAVORABLE

“Great tool for loginning and Incident Management”

5.0
Feb 7, 2025
Best tool for loginning and for incident management. We setup the dashboard quickly and easily within a few mins to track performance.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 4th December 2023

Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2021
Head office location
United States
Number of employees
11 - 50
Website
https://betterstack.com

Do You Manage Peer Insights at Better Stack?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Better Stack
Performance of Better Stack Across Market Features

Better Stack Likes & Dislikes

Like

Easy to setup dashboard, easy process to setup alerts, ability to setup alerts on slack is amazing and the oveerall UI is just clean to work with

Like

simplicity of use and implementation, scenario customization

Like

Monitoring from different regions Alerts when systems or services go offline Built in public or private systems status page

Dislike

Advanced logging features could be explained better

Dislike

I dislike to pay to obtain a custom URL

Dislike

Push notifications seem to be buggy sometimes When you add a maintenance window, the monitor stops instead of just monitoring without alerts No call or text alerts without paid subscription.

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Peer Discussions

Better Stack Reviews and Ratings

4.8

(13 Ratings)

Rating Distribution

5 Star
85%
4 Star
15%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.9

Service & Support

4.8

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PRODUCT MANAGER
    <50M USD
    Banking
    Review Source

    Great tool for loginning and Incident Management

    5.0
    Feb 7, 2025
    Best tool for loginning and for incident management. We setup the dashboard quickly and easily within a few mins to track performance.
  • DIRECTOR OF QUALITY CONTROL TEAM
    <50M USD
    IT Services
    Review Source

    Betterstack's Outstanding Monitoring and Notification Features

    5.0
    Sep 3, 2024
    Betterstack excels in monitoring services and sending email or phone notifications, with a user-friendly dashboard.
  • Manager of IS
    <50M USD
    Travel and Hospitality
    Review Source

    Easy to Use - Free if you want, paid services if you need more

    5.0
    Jun 28, 2024
    The site was easy to set up and user friendly. They include many services for free, and you can add paid options if necessary
  • Chief Technology Officer
    <50M USD
    Telecommunication
    Review Source

    High quality product that is easy to integrate

    4.0
    May 13, 2024
    The Better Stack team was super helpful in getting us set up on their product. We transitioned over from another logging solution that was not working for us, so the difference has been night and day.
  • Web Developer
    <50M USD
    Hardware
    Review Source

    Platform for Immediate Detection of Web Service Downtimes

    5.0
    Apr 25, 2024
    Unique and handy platform to detect our website and service downtimes immediately.
Showing Result 1-5 of 13

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  • Market Guide for AIOps Platforms (Transitioning to Event Intelligence Solutions)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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