Billtrust is in the business of offering automated order-to-cash solutions to B2B firms, making payment processes quicker and more efficient. Operating across over 40 industries, their solutions are designed to meet varied requirements and expedite cash application through bespoke invoice delivery, secure multi-channel payment acceptance, intelligent matching, and payment posting. With a history in Accounts Receivable automation, Billtrust effectively addresses the distinct needs of varying AR departments. Innovations introduced by Billtrust encompass a supplier-driven payments network, automated invoice delivery systems, and streamlined credit application process, facilitating the swift adoption of electronic invoices and payments and overcoming technology bottlenecks. Their objective is to ensure a smooth customer experience by providing integrated solutions that let businesses operate unfettered by manual interactions. Billtrust is headquartered in Lawrenceville, NJ.
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1- End-to-end automation of the entire AR lifecycle from invoice generation to payment reconciliation. 2- It allows customers to view invoices, make payments, and track balances independently, which shortens the payment cycle. 3- It works well with ERP and allows smooth data flow and minimal duplication of efforts.
Nothing totally stands out in my mind as above and beyond.
It is user friendly and easy to see where in the process an invoice is for payment.
1- Initial setup and ERP synch took longer than expected 2- The analytics suite is good but not as flexible as BI tools for deeper analysis 3- Costs can rise with additional modudles
The limited capabilities of the ClientConnect and Payment sites when running reporting and analytics.
No way to encourage others to use it. The timeline for ACH processing seems slower than others. The login process could be streamlined.