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  1. Home
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  3. BlackBerry AtHoc
Logo of BlackBerry AtHoc

BlackBerry AtHoc

byBlackBerry
in Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))
4.2

Overview

Product Information on BlackBerry AtHoc

Updated 2nd August 2022

What is BlackBerry AtHoc?

BlackBerry AtHoc is our comprehensive Critical Event Management (CEM) platform that enables Governments and businesses to respond to critical events that threaten lives and property, as well as causing business disruptions. By combining real-time secured communications with intelligence, AtHoc helps organizations effectively prepare, respond, recover, and improve on their resilience. Available in our Alert, Account, Connect, Collect and Situation Response modules, organizations can deploy them easily on-premises, on-cloud or hybrid. Organizations that require extended specialist support can also opt for our Managed Service offerings. BlackBerry AtHoc is deployed globally by Governments and business entities and has been tested in real-world crisis and incidents.

BlackBerry AtHoc Pricing

BlackBerry AtHoc Product Images

AtHoc Connect
AtHoc Connect
AtHoc Account
AtHoc Account
Situation Response
Situation Response

Overall experience with BlackBerry AtHoc

CUSTOMER SERVICE AND SUPPORT MANAGER
50M - 250M USD, Real Estate
FAVORABLE

“Interface Communication: The Ease of Use Debate”

5.0
Dec 3, 2024
My overall experience has been quite very positive and if any business that needs to ensure safety should opt for this.
IT ASSOCIATE
50M - 250M USD, Construction
CRITICAL

“Launching Blackberry AdHoc for Seamless Communications”

3.0
Dec 24, 2023
Easy to use with a user friendly interface. Highly scalable. Compatible with Android and iPhone. Overall, it is a good mass communication solution for enterprise.

About Company

Company Description

Updated 27th January 2025

BlackBerry (NYSE: BB; TSX: BB) provides enterprises and governments the intelligent software and services that power the world around us. Based in Waterloo, Ontario, the company’s high-performance foundational software enables major automakers and industrial giants alike to unlock transformative applications, drive new revenue streams and launch innovative business models, all without sacrificing safety, security, and reliability. With a deep heritage in Secure Communications, BlackBerry delivers operational resiliency with a comprehensive, highly secure, and extensively certified portfolio for mobile fortification, mission-critical communications, and critical events management.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1984
Head office location
Waterloo, Ontario, Canada
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.blackberry.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BlackBerry AtHoc
Performance of BlackBerry AtHoc Across Market Features

BlackBerry AtHoc Likes & Dislikes

Like

Effective communication. User friendly interface. Easy to communicate with the interface.

Like

1. Reliable communications via different channels 2. Highly scalable 3. Seamless integration and customization

Like

The UI is extremally ease to use. The export to PDF function is very useful. Also great bi-lingual function to send out during the message.

Dislike

Overall, my experience was quite good. One thing I would say is that I faced some technical issues while I was using it on my mobile phone.

Dislike

There is a slightly delay in receiving messages on mobile phones, especially noticeable when using VPN. The prizing of the solution is relatively high when compared to other similar solutions.

Dislike

Lack of customization Certificate based , as sometimes the certs can be maxed on a users device. Desktop app can be frequently disconnected from getting alerts

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Peer Discussions

BlackBerry AtHoc Reviews and Ratings

4.2

(9 Ratings)

Rating Distribution

5 Star
44%
4 Star
44%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.2

Delivery & Execution

4.4

Service Capabilities

4.3

Filter Reviews
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  • CUSTOMER SERVICE AND SUPPORT MANAGER
    50M-1B USD
    Real Estate
    Review Source

    Interface Communication: The Ease of Use Debate

    5.0
    Dec 3, 2024
    My overall experience has been quite very positive and if any business that needs to ensure safety should opt for this.
  • IT BUSINESS SYSTEMS ANALYST
    1B-10B USD
    Energy and Utilities
    Review Source

    Athoc and in a hurry, a bit slow but never fails

    4.0
    Dec 29, 2023
    The app doesn't have real customization within it , but it gets the Job done.
  • IT ASSOCIATE
    50M-1B USD
    Construction
    Review Source

    Launching Blackberry AdHoc for Seamless Communications

    3.0
    Dec 24, 2023
    Easy to use with a user friendly interface. Highly scalable. Compatible with Android and iPhone. Overall, it is a good mass communication solution for enterprise.
  • Manager, Customer Service and Support
    1B-10B USD
    Retail
    Review Source

    Blackberry - The New Black

    4.0
    Nov 16, 2023
    The Service Team is amazing and well knowledgeable and technical support is too good.
  • Global Security Systems Supervisor
    1B-10B USD
    Miscellaneous
    Review Source

    Good value for enterprise mass notification system

    4.0
    Feb 11, 2021
    Successfully pursued an aggressive implementation timeline as our contract expired with a competing provider. Service is adequate and much better value, though lacks some of the sophistication and capabilities of similar platforms.
Showing Result 1-5 of 9

Recommended Gartner Insights

  • Market Guide for Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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