Overview
Product Information on Continu
What is Continu?
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Overall experience with Continu
“User Friendly Training Platform For Insurance Agents”
“Gamification and Badge System Lacks Customization and Engagement Opportunities”
About Company
Company Description
Continu is a learning software designed for modern teams. Its primary focus is to consolidate various aspects of company training. These aspects include learning for employees, initiation of new hires, enabling sales, training for customers, and training related to products. It is used by a variety of brands who rely on it to streamline their employees' development and provide a learning solution that their teams are eager to use.
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Continu Likes & Dislikes
User friendly platform for training new insurance agents. Content rich, nice display, and saves your place inside the training environment. Customer service is prompt to respond to any issues or questions. As a licensed insurance agent, I appreciate the platform and how truly easy it is to use.
interactive explore page that users can use to locate content. record of certificates for learners to track their learning.
I particularly like the accessibility its pretty easy to login and get set up with the service. Additionally, I think that once you are in the website, it is pretty easy to get around like they have different features to help explain things and if you are having any issues it is pretty easy to contact the help
I personally experienced difficulty getting a completed training to show as such on the training record to the carrier. Otherwise I have no other dislikes about the Continu product as I really enjoy the platform.
- difficulty adding assignees to a course due to the same location coming up multiple times - Poor gamification - difficulty adding users
I wish that there were more features that were able to relate to my job. I also wish that there was a little bit more interaction in the learning modules rather than just videos.
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Continu Reviews and Ratings
- LIFE, HEALTH & ACCIDENT INSURANCE AGENT<50M USDInsurance (except health)Review Source
User Friendly Training Platform For Insurance Agents
Continu is an easy to navigate platform for seamless workflow training on services and products for new agents. Continu is the platform preferred by the company and used in the training experience. You can navigate away from a training session and the Continu platform saves your place so you don't have to start over or try to find where you left off. - Customer Service & Support Associate<50M USDMediaReview Source
Gamification and Badge System Lacks Customization and Engagement Opportunities
Easy to add content to share. Difficult to add users to the platform in bulk, we had such difficulty that needed a rep from Continu to do for us. When creating assignments difficult to add assignees. There are multiple instances of each location so need to add each one to ensure all relevant users are added. Gamefication could be improved. Badges feature just mimics certificates that you receive one when complete X module. Better implementation would be if they complete X number of modules in a given category they receive a badge, or complete modules across X number of different categories. Difficult to manage reporting as have to manually pull them when needed. A better live dashboard that could click on elements to pull an automatic report would be better. - DESIGNER50M-1B USDMiscellaneousReview Source
Limited Customization and Help Center Usability Impact Administrative Efficiency
The overall look of the tool is bland. Assignments are easy for employees to access and complete. Reporting and tracking completion is thorough, but I would like to see more customization options available so I do not have to rely on Excel skills. - Human Resources Associate50M-1B USDHealthcare and BiotechReview Source
Easy Accessibility and Support Noted; Some Features and Interactivity Missing
Overall the service has been easy to use and easy to navigate and has helped make my job easier - Customer Service & Support Associate<50M USDMediaReview Source
Users Find Assignment Links Straightforward Though Limited Experience Is Noted
We receive emails when an assignment is needed and we just follow the link, so it's easy to use.