Coupa

byCoupa
in
4.3
2025
Market Presence: Source-to-Pay SuitesContract Life Cycle Management

Overview

Product Information on Coupa

Updated 13th October 2025

What is Coupa?

Coupa is a software designed for business spend management, enabling organizations to control and optimize procurement, invoicing, and expenses. The software provides modules for sourcing, contract management, supplier collaboration, and analytics to help monitor and manage financial operations. Through its cloud-based platform, users can automate purchasing workflows, enforce compliance with policies, and gain visibility into spend data. Coupa addresses challenges such as manual processing, lack of spend control, and limited insight into supplier performance, supporting businesses in improving efficiency and reducing costs associated with unmanaged spending.

Overall experience with Coupa

Systems & Supplier Data Manager
50M - 250M USD, Transportation
FAVORABLE

Product Offers Easy Reporting and Access for ERP Integration

5.0
May 13, 2025
Easy implementation and user transition. Provides easy reporting and access for integration for ERP.
ACCOUNT MANAGER
1B - 3B USD, IT Services
CRITICAL

A slow but thorough way to claim expenses!

3.0
Oct 7, 2024
It's quite a long-winded system for doing expenses, i find it can take quite a bit of time and can be a little annoying at times

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Source-to-Pay Suites

About Company

Company Description

Coupa Software is a cloud-based platform focusing on business spend management (BSM). The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.

Company Details

Company type
Private
Year Founded
2006
Head office location
San Mateo, CA, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Coupa
Deciding Factors: Coupa Vs. Market Average
Performance of Coupa Across Market Features

Coupa Likes & Dislikes

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Peer Discussions

What Your Peers Are Saying About Coupa

IT Analyst
Are there any commercial off-the-shelf products that can help in the bidding/tendering process? I know Ariba, Coupa can, but we are looking for a tool that can help oil and gas downstream companies with these capabilities, especially on the sales side than purchase side. 
Finance Manager
I am interested in seeing the results.  They may come into play as we continually look to improve processes and remove risks, as applicable.  The process we have are more manual and are in the form of templates leveraging Microsoft tools.  Previous employers (retail) used Coupa.
See Full Discussion
5 Feb 2025772 Views1 Comment
Director of IT
Among the various contract lifecycle management tools available in the market, what do you think of various options like Docusign, SAP ARIBA, Icertis, Coupa? With a dominantly SAP based landscape, which could be a more suitable one? Consider it's a long term investment.
Director of Supply Chain
We are about to start a tender process for this and going to attempt to use the Buy Smart functionality. We also have a SAP based architecture for our ERP however it is unlikely we will go with Ariba mainly based on cost and complexity. 
See Full Discussion
11 Apr 20241.5k Views3 Comments

Coupa Reviews and Ratings

Showing data for 71 ratings and reviews for Expense Management Software market. View all 1190 ratings and reviews across markets for a complete picture.

4.3

(71 Ratings)

Rating Distribution

5 Star
48%
4 Star
38%
3 Star
13%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.4

Last 12 Months
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  • Systems & Supplier Data Manager
    50M-1B USD
    Transportation
    Review Source

    Product Offers Easy Reporting and Access for ERP Integration

    5.0
    May 12, 2025
    Easy implementation and user transition. Provides easy reporting and access for integration for ERP.
  • CUSTOMER EXPERIENCE SPECIALIST
    50M-1B USD
    Software
    Review Source

    Automating Expense Reporting and Tracking With Coupa

    5.0
    May 29, 2025
    We enjoy the automated expense tracking/reporting features offered by Coupa. It saves time and we know where to cut spending. Thanks to Coupa, we've streamlined policies and spending culture.
  • BUSINESS DEVELOPMENT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Harnessing Mobile Applications for Efficient Expense Management

    4.0
    Oct 31, 2024
    It's a great tool for managing expenses, particularly when complimented by the mobile app.
  • TEST ARCHITECT
    10B+ USD
    Hardware
    Review Source

    More financial visibility through coupa expense management

    4.0
    Oct 24, 2024
    Coupa expense management software provides an easy way to track and manage business expenses. The app allows an easy workflow for the managers to approve the expenses. The platform also integrates well with ERP software for real time visibility. Overall, the application simplifies expense management and improves financial control.
  • ACCOUNT MANAGER
    1B-10B USD
    IT Services
    Review Source

    A slow but thorough way to claim expenses!

    3.0
    Oct 7, 2024
    It's quite a long-winded system for doing expenses, i find it can take quite a bit of time and can be a little annoying at times
...
Showing Result 1-5 of 71

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